Microsoft PL-200 Online Practice Questions and Exam Preparation

Microsoft PL-200 Online Questions & Answers

• Question 91:

  DRAG DROP

  A customer has a support website that includes FAQ pages, knowledge articles, and support content.

  You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal.

  You need to create topics from existing website content. The process must minimize human errors during topic creation.

  Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

  ---

  You can use content from existing webpages when creating a Power Virtual Agents bot. This is useful if you already have help or support content, such as FAQ pages or support sites.

  There are three main steps to using the feature:

  1. Select Suggest topics on the Topics page to extract content from FAQ/support pages or online files.

  2. Add the suggested topics to your bot.

  3. Enable the topics.

  References:

  https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

• Question 92:

  A company creates a Power Automate cloud flow for a Power Apps app.

  The cloud flow must send a daily email that contains a list of year-to-date (VTD) totals.

  You need to configure the flow.

  Which feature should you use?

  A. Parallel branch
  B. Loop
  C. Condition
  D. Wait
  B. Loop

  ---

  Explanation

  In order to send a daily email that contains a list of year-to-date (YTD) totals, you would need to use a loop in the Power Automate cloud flow. A loop allows you to repeat a specific set of actions until a certain condition is met. In this case, the loop would be used to iterate through the data for each day, accumulating the totals for the year-to-date (YTD) and then sending the email at the end of the loop with the accumulated totals.

  Here are some references from Microsoft that may be helpful in understanding how to use loops in Power Automate: Microsoft docs: Loops in Power Automate Microsoft docs: Repeating a flow with a loop Microsoft docs: Using the do-until loop in Power Automate

• Question 93:

  HOTSPOT

  A company is using a model-driven app in a production environment.

  You must set up server-side synchronization for all users to connect with the company's Exchange Online instance.

  You need to determine the locations to use to complete the configuration.

  Where should you navigate to? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

• Question 94:

  You create functionality for a company. The functionality includes a Microsoft Dataverse table with a form for data entry. The functionality will be distributed to other lines of business in the company, each with its own Dataverse environment.

  New forms must not be created in order for updates to the functionality to work correctly.

  You need to package the new functionality for distribution.

  What should you do?

  A. Use a patch solution and disable the ability to create new forms for the table.
  B. Use a managed solution and include only the needed form.
  C. Use an unmanaged solution and include only the needed form.
  D. Use a managed solution and disable the ability to create new forms for the table.
  B. Use a managed solution and include only the needed form.

  ---

  Explanation

  When distributing functionality across multiple environments in Microsoft Dataverse, best practice is to use a managed solution.

  Key requirements in the question:

  Functionality will be distributed requires controlled deployment Updates must work correctly avoid unintended customization No new forms should be created limit customization surface

  Using a managed solution:

  Prevents direct modification in target environments Ensures consistent updates and versioning Allows you to include only required components (such as a specific form)

  Option B is correct because: It packages only the necessary form Prevents additional forms from being created or interfering

  Incorrect options:

  Option A Patch solutions are for incremental updates, not initial distribution

  Option C Unmanaged solutions allow uncontrolled changes

  Option D "Disable creating forms" is not a standard enforceable setting.

  Therefore, the correct approach is to use a managed solution and include only the needed form.

• Question 95:

  You must loop through records in a flow.

  What should you use?

  A. Apply to each
  B. Condition
  C. Scope
  D. Switch
  A. Apply to each

• Question 96:

  HOTSPOT

  You have a Power Apps portal app that supports a sales community and a service community in the same environment. The only language configured in the environment is English. The company wants to add support for two more languages.

  The solution must meet the following requirements:

  1. Languages must be for both sales and service functions.

  2. The company logo and colors must be used and apply to all screens.

  3. Communities must be separate with different URLs and access lists.

  You need to configure the solution.

  What should you configure? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

  ---

  Box 1: Create two portals, one for each community Power Apps portal app languages

  Box 2: Add themes

  You can create a custom look and feel (a theme), for your app by making changes to the default colors and visual elements provided in the uncustomized system. For example, you can create your personal product branding by adding a company logo and providing table-specific coloring. A theme can be created by using the Themes area, without requiring a developer to write code. You can create, clone, change, or delete themes that are used in your environment.

  References:

  https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-themes-organization-branding

• Question 97:

  You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.

  The company does not have any Office 365 application integrations enabled.

  You need to recommend a storage solution that keeps storage costs low.

  Solution: Enable server-based SharePoint integration.

  Does this meet the goal?

  A. Yes
  B. No
  A. Yes

  ---

  Explanation

  References:

  https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

• Question 98:

  DRAG DROP

  You need to define the table types for Contoso Suites.

  Which table type should you define for each requirement? To answer, move the appropriate table types to the correct tables.

  You may use each table type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point

  Select and Place:

  

  

  ---

  Adopters (Contacts) and Dogs are core data entities stored directly in Dataverse, so they should be Standard tables.

  Exercise and Feeding records are time-based interactions that appear in the timeline and behave like activities, so they should be configured as Activity tables.

• Question 99:

  You create a Power Virtual Agents bot.

  You observe that the bot is not able to recognize input from some users.

  You need to configure the bot response for unrecognized input from users.

  What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Connect to a different channel.
  B. Display a system-defined error message.
  C. Use a fallback topic.
  D. Transfer to an agent.
  C. Use a fallback topic.
  D. Transfer to an agent.

  ---

  Explanation

  During a conversation, a Power Virtual Agents bot triggers the appropriate topic based on the user's input. If the bot can't determine the user's intent, it prompts the user again. After two prompts, the bot escalates to a live agent through the system Escalate topic.

  In some scenarios, you might want to customize how the bot behaves when user input doesn't trigger any topic. For example, you can build a catchall topic to capture unrecognized user intent, or use a topic to call back-end systems or route to existing services.

  Customize these fallback behaviors by adding the system Fallback topic. You can also customize the Fallback topic itself, similar to most other system topics.

  References:

  https://learn.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

• Question 100:

  A company is using Dataverse.

  Users require a mechanism to manually track emails against specific row types in the system from within Outlook.

  You need to recommend a solution.

  Which solution should you recommend?

  A. Custom page
  B. Cloud flow
  C. Canvas app
  D. Dynamics 365 App for Outlook
  D. Dynamics 365 App for Outlook