ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 501:

  Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

  A. Banner Image
  B. Record Number Format
  C. Browser Tab Title
  D. System Date Format
  E. Form Header Size
  A. Banner Image
  C. Browser Tab Title
  D. System Date Format

• Question 502:

  Which component of a table contains a piece of data for one record?

  A. Factor
  B. Field
  C. Datapoint
  D. Element
  E. Item
  B. Field

• Question 503:

  Here is the Business Rule script template:

  

  This type of JavaScript function is known as:

  A. Scoped
  B. Anonymous
  C. Constructor
  D. Self-invoking
  D. Self-invoking

• Question 504:

  What type of query allows you to filter list data using normal words, instead of the condition builder?

  A. Natural Language Query
  B. Alexa Query
  C. Machine Learning Query
  D. Predictive Intelligence Query
  E. Auto-suggest Query
  A. Natural Language Query

• Question 505:

  When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

  A. Look up their password, so you can login with their account
  B. Initiate a Connect Chat session
  C. Install the Bomgar plug-in
  D. Impersonate the user
  E. Launch a NowChat window
  D. Impersonate the user

• Question 506:

  What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?

  A. Analytics Reports
  B. Performance Analytics
  C. Scheduled Reports
  D. Reporting
  B. Performance Analytics

• Question 507:

  What intuitive development interface guides users through the initial application development process?

  A. Guided Tour Designer
  B. ServiceNow Studio
  C. Guided Application Creator
  D. Flow Designer
  C. Guided Application Creator

• Question 508:

  On the Form header, which element you to access form templates?

  A. Stamp
  B. More Options (...)
  C. Pages
  D. Paperclip
  B. More Options (...)

• Question 509:

  A Role is defined as what?

  A. A collection of permissions
  B. A set of user access policies
  C. A Persona in a workflow
  D. A set of access control rules
  A. A collection of permissions

• Question 510:

  On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?

  A. Self Service Module
  B. Application Navigator
  C. Service Desk Homepage
  D. Favorites
  B. Application Navigator