ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 491:

  Which of the following are not included in an Update Set, by default? (Choose four.)

  A. Homepages
  B. Data
  C. Published Workflows
  D. Business Rules
  E. Schedules
  F. Database changes
  G. Related Lists
  H. Report Definitions
  I. Scheduled Jobs
  J. Client Scripts K. Views
  A. Homepages
  B. Data
  E. Schedules
  I. Scheduled Jobs

• Question 492:

  Which statement correctly describes the differences between a Client Script and a Business Rule?

  A. A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
  B. A Client Script executes on the server and a Business Rule executes on the client
  C. A Client Script executes on the client and a Business Rule executes on the server
  D. A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
  C. A Client Script executes on the client and a Business Rule executes on the server

• Question 493:

  Which helps to visualize configuration items and their relationships?

  A. Transform Map
  B. Schema Map
  C. Tables
  D. Flow Design
  E. Dependency View
  E. Dependency View

• Question 494:

  In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

  A. Field Icon
  B. Field Value
  C. Data Pill
  D. Data Element
  E. Data Trigger
  C. Data Pill

• Question 495:

  IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

  A. an action B. a spoke
  C. a connection
  D. an integration step
  B

• Question 496:

  The source control operation used to store local changes on an instance for later application is called a(n) .

  A. Tag
  B. 5lasn
  C. Branch
  D. Update set
  B. 5lasn

• Question 497:

  Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities' assignment group.

  For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.

  For Facilities, the item will be used for anyone in the company who needs room set up services.

  However, both departments have their own service catalogs. What do you do, to support these requirements?

  A. Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.
  B. Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.
  C. Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.
  D. Create one Catalog Item for Event Room Set Up; then use ACLs to control access.
  B. Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.

• Question 498:

  If you have the Impersonate role what type of user are you not able to impersonate?

  A. Customer
  B. VIP
  C. System Administrator
  D. Approver
  E. Catalog User
  C. System Administrator

• Question 499:

  As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

  A. Knowledge
  B. ServiceNow Wiki
  C. Knowledge Now
  D. SharePoint
  E. Stack Overflow
  A. Knowledge

• Question 500:

  When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?

  A. Trigger runtime value
  B. Sequence runtime value
  C. Starting runtime value
  D. Data pill runtime value
  E. Input runtime value
  D. Data pill runtime value