ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 471:

  Which of the following is NOT a trigger type in Flow Designer?

  A. Record
  B. Schedule
  C. Outbound Email
  D. Application
  C. Outbound Email

• Question 472:

  Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

  A. Localization Framework plugin(com.glide.localization_framework)
  B. Translation Framework plugin (com.glide.translation_framework)
  C. Multiple Language Framework plugin (com.glide.multiple.language_framework)
  D. Language Al Framework plugin (com .g I id e. language.ai _framework)
  B. Translation Framework plugin (com.glide.translation_framework)

• Question 473:

  Which system property is added and set to true in order to see impersonation events in the System Log?

  A. glide user_setting
  B. glide sys all_jmpersonation
  C. glide sys log_jmpersonabon
  D. glide.impersonation_setting
  E. glide sys admin_login
  C. glide sys log_jmpersonabon

• Question 474:

  Which modules can you use to create a new table? Choose 2 answers

  A. Tables and Columns
  B. Schema Map
  C. Dictionary
  D. Tables
  A. Tables and Columns
  D. Tables

• Question 475:

  What process allows users to create, categorize, review, approve and browse important information in a centralized location that is shared by the entire organization?

  A. Self Service Management
  B. Knowledge Management
  C. Knowledge-Centered Management
  D. Information Portal Management
  E. Business Information Management
  B. Knowledge Management

• Question 476:

  A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''

  A. Go to the Number Maintenance application and change the prefix to "IN" for incident B. Create a Business Rule that modifies the prefix before the Insert operation
  C. The prefix of an incident cannot be changed because it is a built-in feature
  D. Submit a Change Request to ServiceNow Technical Support
  A. Go to the Number Maintenance application and change the prefix to "IN" for incident B. Create a Business Rule that modifies the prefix before the Insert operation

• Question 477:

  Which objects can be used in Inbound Action scripts?

  A. current and Previous
  B. current and producer
  C. current and event
  D. current and email
  D. current and email

• Question 478:

  When would you use the following steps? 1, Homepage Admin > Pages

  2.

  Right click on Homepage record

  3.

  Select Unioad Portal Page

  A. To publish a Homepage to the Portal
  B. To retire a Homepage
  C. To delete a Homepage
  D. o To add a Homepage to an update set
  D. o To add a Homepage to an update set

• Question 479:

  The customer has asked that your change the default layout of the task list. They would like these columns, in this order:

  1.

  Number

  2.

  Task Type

  3.

  Parent

  4.

  Short Description

  5.

  Assignment Group

  6.

  Assignment

  7.

  Updated

  After navigation to the list, where would you click, to meet this requirement?

  A. Right click on any column header, Context Menu > Configure > List Layout
  B. Right click List Gear icon > Configure > Columns
  C. Click List Context Menu > Personalize List
  D. Click List Context Menu > Configure > Columns
  A. Right click on any column header, Context Menu > Configure > List Layout

• Question 480:

  Which tool is used for creating dependencies between configuration items in the CMDB?

  A. CI Relationship Editor
  B. CMDB Builder
  C. CI Service Manager
  D. Cl Class Manager
  A. CI Relationship Editor