ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 461:

  You have been asked to configure a form so an employee could a tablet and select the standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take? Choose 3 answers

  A. Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.
  B. Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.
  C. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.
  D. Create a Records producer, and on the form, add a check box variable for each accessary option.
  E. On shopping Cart configuration, select option to show the Add Accessories button.
  A. Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.
  B. Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.
  C. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.

• Question 462:

  What section on a task record is used to see the most recent updates made to a record?

  A. Related List
  B. Activity Stream
  C. Audit Log
  D. Timeline
  B. Activity Stream

• Question 463:

  Which type of tables may be extended by other tables, but do not extend another table?

  A. Base Tables
  B. Core Tables
  C. Extended Tables
  D. Custom Tables
  A. Base Tables

• Question 464:

  What instance resource allows you to access guided tours, information about actions, and instructions on how to use inputs and outputs in your flow?

  A. Community
  B. Help Panel (question mark icon)
  C. Docs
  D. Wiki
  B. Help Panel (question mark icon)

• Question 465:

  Which ServiceNow utility gives a Service Desk agent the ability to trace from a Service having an issue, to see which CIs supporting that service have active issues?

  A. Service Dashboard
  B. Cl Health Dashboard
  C. CI Dependency View
  D. Event Management Homepage
  C. CI Dependency View

• Question 466:

  While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks.

  How would you do that? Right click on Priority and select what

  A. Configure Lists
  B. Show Options
  C. Configure Task
  D. Show Choices
  E. Show Choice List
  F. Configure Options
  E. Show Choice List

• Question 467:

  A role is recorded in which table?

  A. Role[sys_user]
  B. Role[sys_user_profile]
  C. Role[sys_user_record]
  D. Role[sys_user_role]
  D. Role[sys_user_role]

• Question 468:

  Which of the following methods are useful in Access Control scripts?

  A. gs.hasRole() and currentisNew()
  B. _user.hasRole() and current.isNewRecord()
  C. g_user.hasRole()andcurrent.isNew()
  D. gs.hasRole() and current.isNewRecord()
  D. gs.hasRole() and current.isNewRecord()

• Question 469:

  What do you click when you have made modifications to your report, and you want to see the results without saving?

  A. Preview
  B. Test
  C. Run
  D. Try It
  E. Execute
  C. Run

• Question 470:

  Which source control operation is available from BOTH Studio and the Git Repository?

  A. Stash Local Changes
  B. Edit Repository Configurations
  C. Apply Remote Changes
  D. Create Branch
  D. Create Branch