ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 441:

  What role enables someone to authorize a request, with no other permissions on the platform?

  A. Approver [approver-user]
  B. Authorize [authorize-user]
  C. Reviewer [reviewer_user]
  D. Approver Group [approval_group]
  E. Verification [verify_user]
  A. Approver [approver-user]

• Question 442:

  What is a quick way to create a report from a list view?

  A. Click on filter breadcrumb, drag and drop on the Report > Create New module
  B. Click Funnel, define filter conditions, click Create Report
  C. Click Context Menu, select Create Report
  D. Apply filter, right click on column header, select Bar Chart
  E. Apply filter, right click on column header, select Create Report
  D. Apply filter, right click on column header, select Bar Chart

• Question 443:

  The Report Designer contains different sections for configuring your report. Which section is used to adjust the look of your report, including colors, files, and legend layout?

  A. Format
  B. Layout
  C. Style
  D. Configure
  C. Style

• Question 444:

  What is the primary application used to load data into ServiceNow?

  A. Service Level Management
  B. Configuration
  C. System Import Sets
  D. System Update Sets
  C. System Import Sets

• Question 445:

  On a filter condition, there is an element, which is based on the table, the user access rights, and columns on the table. What is this element called?

  A. Attribute
  B. Label
  C. Field
  D. Column
  E. Data Element
  C. Field

• Question 446:

  Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options

  A. Extended Validation Access (EVA)
  B. Organization Verification Card (OVC)
  C. Common Access Card (CAC)
  D. Domain Authentication Card (DAC)
  E. Personal Identify Verification (PIV)
  C. Common Access Card (CAC)
  E. Personal Identify Verification (PIV)

• Question 447:

  On a filter condition, which component is always a choice list?

  A. Operator
  B. Filter Criteria
  C. Operation
  D. Match Criteria
  A. Operator

• Question 448:

  Which banner icon do you use to change your personal system settings, like your instance color scheme?

  A. Magnifier
  B. Question mark
  C. Gear
  D. Chat bubbles
  C. Gear

• Question 449:

  A customer has asked for the following updates to a form:

  1.

  Make Resolution code mandatory, admin state is changed to Resolved.

  2.

  Hide major incident check box, unless logged in user has Major incident Manager role

  What type of rules (s) would you use to implement this requirement?

  A. Dictionary Design
  B. Field Limiter
  C. UI Policy
  D. UI Design
  E. Form Constraint
  C. UI Policy

• Question 450:

  After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

  A. Select Normal role
  B. Log out and back in
  C. Use System Administration > Normal Security module
  D. Select Global Update Set
  E. End Impersonation
  B. Log out and back in