ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 421:

  What is the primary purpose of Form Builder in the Now Platform?

  A. To generate analytical reports from data tables
  B. To edit forms used for populating records
  C. To create new tables within the platform
  D. To configure system settings and permissions
  B. To edit forms used for populating records

• Question 422:

  When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?

  A. Client
  B. Server
  C. Browser
  D. Network
  B. Server

• Question 423:

  Which application is used primarily to load data into ServiceNow?

  A. Import Hub
  B. System Import Sets
  C. Data Import Configuration
  D. Import Management
  B. System Import Sets

• Question 424:

  While using the CMDB, what do you call the component that needs to be managed in order to deliver services?

  A. CSDM Items B. CMDB
  C. Configuration item
  D. Service Offerings
  E. Asset
  C. Configuration item

• Question 425:

  What protects applications by restricting access to data in another application, in the same instance?

  A. Admin Center
  B. Access Control Rules
  C. Assignment Rules
  D. Application Scope
  D. Application Scope

• Question 426:

  How are local flow variables accessed in the Flow Designer Data panel?

  A. As newly generated icons
  B. As scratchpad variables
  C. As new tabs
  D. As data pills
  D. As data pills

• Question 427:

  Which ServiceNow resource can be used as a blueprint to map your IT services to ServiceNow?

  A. Common Services Data Model (CSDM)
  B. Configuration Management Database (CMDB)
  C. IT Service Management (ITSM)
  D. ServiceNow Wiki
  A. Common Services Data Model (CSDM)

• Question 428:

  Which group of permissions is used to control Application and Module access?

  A. Access Control Rules
  B. UI Policies
  C. Roles
  D. Assignment Rules
  C. Roles

• Question 429:

  Your customer wants to update a notification so it is sent to the Caller's Manager. Which action supports this requirement?

  A. On the `Who will receive' tab on the Notification record, add the Caller field, then dot walk to the Caller's Manager field to add it.
  B. On the Notification record, create a flow and include a notification in the flow for "All receivers".
  C. On the `Send to' tab on the Notification record, set "Who will receive" to Subscribable.
  D. On the 'Send to' tab on the Notification record, add the Caller field, then dot walk to the Caller's Manager field to add it.
  D. On the 'Send to' tab on the Notification record, add the Caller field, then dot walk to the Caller's Manager field to add it.

• Question 430:

  On a form header, which icon would you click to access Template features?

  A. Paper clip
  B. More Options (...)
  C. Stamp
  D. Context Menu
  B. More Options (...)