ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 411:

  Which of the following allows a user to edit field values in a list without opening the form?

  A. Data Editor
  B. Edit Menu
  C. List Editor
  D. Form Designer
  C. List Editor

• Question 412:

  For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

  A. Service Catalog variables can only be used in Record Producers
  B. Service Catalog variables can only be used in Order Guides
  C. Service Catalog variables cannot affect the order price
  D. Service Catalog variables are global by default
  D. Service Catalog variables are global by default

• Question 413:

  What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)

  A. On the list Context Menu select Group By > Category
  B. On the Category column title, select the Context menu > Group By Category
  C. On the Application Navigator, type group.category and press Enter
  D. Select the Group icon, then select Category
  E. On the Filter Menu, select Group By > Category
  A. On the list Context Menu select Group By > Category
  B. On the Category column title, select the Context menu > Group By Category

• Question 414:

  Which one of the following statements best describes the purpose of an Update Set?

  A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
  B. By default, an Update Set includes customizations, Business Rules, and homepages
  C. An Update Set is a group of customizations that is moved from Production to Development
  D. By default, the changes included in an Update Set are visible only in the instance to which they are applied
  A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems

• Question 415:

  Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

  A. One Approval can have many Requests
  B. One Request can have many Requested Items
  C. One Requested Item can have many Approvals
  D. One Requested Item can have many Catalog Tasks
  E. One Cart can have many Requests
  B. One Request can have many Requested Items
  C. One Requested Item can have many Approvals
  D. One Requested Item can have many Catalog Tasks

• Question 416:

  An order for new office equipment has been placed through the Service Catalog. How would you view the lists of requests after the orders have been placed?

  A. All > Service Catalog > Open Records > Items
  B. In the Navigation Filter, type 'requests. Let' and press the Enter key.
  C. All > Tables and Columns > Taste
  D. All > Service Catalog > Requests
  A. All > Service Catalog > Open Records > Items

• Question 417:

  What type of table has a name, starting with u_ or x_?

  A. Base table
  B. Custom table
  C. Parent table
  D. Core table
  B. Custom table

• Question 418:

  What is the purpose of the coalesce field when importing data?

  A. When a match is found, a new record is inserted
  B. a match "s not found, the existing record is updated
  C. To identify and merge duplicate records
  D. To determine if a record matches an existing record or is a new record
  D. To determine if a record matches an existing record or is a new record

• Question 419:

  On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)

  A. Group
  B. Department
  C. My reports
  D. Team
  E. Dashboards
  F. Global
  G. Admin
  H. Analytics
  I. All
  J. Company
  A. Group
  C. My reports
  F. Global
  I. All

• Question 420:

  What types of entities can receive task assignments, in ServiceNow? Choose 2 answers

  A. Groups
  B. Users
  C. Departments
  D. Teams.
  A. Groups
  B. Users