Exam Details

  • Exam Code
    :CSA
  • Exam Name
    :Certified System Administrator
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :400 Q&As
  • Last Updated
    :Jun 01, 2025

ServiceNow ServiceNow Certifications CSA Questions & Answers

  • Question 341:

    Record numbers have to be manually incremented

    A. True

    B. False

  • Question 342:

    How are Workflows moved between instances?

    A. Workflows are moved using Update Sets

    B. Workflows are moved using Transform Maps

    C. Workflows are moved using Application Sets

    D. Workflows cannot be moved between instances

  • Question 343:

    From the User menu, which actions can a user select? (Choose three.)

    A. Send Notifications

    B. Log Out ServiceNow

    C. Elevate Roles

    D. Impersonate Users

    E. Order from Service Catalog

    F. Approve Records

  • Question 344:

    What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.

    A. User conditions

    B. User info

    C. User Criteria

    D. User permissions

  • Question 345:

    Where can Admins check which release is running on an ServiceNow instance?

    A. Memory Stats module

    B. Stats module

    C. System.upgraded table

    D. Transactions log

  • Question 346:

    Buttons, form links, and context menu items are all examples of what type of functionality?

    A. Business Rule

    B. UI Action

    C. Client Script

    D. UI Policy

  • Question 347:

    What is the function of user impersonation?

    A. Testing and visibility

    B. Activate verbose logging

    C. View custom perspectives

    D. Unlock Application master list

  • Question 348:

    Which three Variable Types can be added to a Service Catalog Item?

    A. True/False, Multiple Choice, and Ordered

    B. True/False, Checkbox, and Number List

    C. Number List, Single Line Text, and Reference

    D. Multiple Choice, Select Box, and Checkbox

  • Question 349:

    Knowledge Base Search results can be sorted by which of the following? (Choose three.)

    A. Most recent update

    B. Popularity

    C. Relevancy

    D. Manager assignment

    E. Number of views

  • Question 350:

    Which would NOT appear in the History section of the Application Navigator?

    A. Records

    B. UI Pages

    C. Lists

    D. Forms

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