ServiceNow ServiceNow Certifications CSA Questions & Answers

• Question 291:

  Tables are made up of which of the following?

  A. records

  B. lists

  C. forms.

  D. fields

  Correct Answer: AD

• Question 292:

  Which group of permissions is used to control Application and Module access?

  A. Access Control Rules

  B. UI Policies

  C. Roles

  D. Assignment Rules

  Correct Answer: C

• Question 293:

  What are the main UI component(s) of the ServiceNow Platform?

  A. Banner Navigator

  B. Banner Frame

  C. Application Frame

  D. Application Navigator

  E. Content Menu

  F. Content Frame

  Correct Answer: BDF

• Question 294:

  What is generated from the Service Catalog once a user places an order for an item or service?

  A. A change request

  B. An Order Guide

  C. A request

  D. An SLA

  Correct Answer: C

• Question 295:

  Which one of the following statements best describes the purpose of an Update Set?

  A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems

  B. By default, an Update Set includes customizations, Business Rules, and homepages

  C. An Update Set is a group of customizations that is moved from Production to Development

  D. By default, the changes included in an Update Set are visible only in the instance to which they are applied

  Correct Answer: A

• Question 296:

  What module in the Service Catalog application does an Administrator access to begin creating a new item?

  A. Maintain Categories

  B. Maintain Items

  C. Content Items

  D. Items

  Correct Answer: B

• Question 297:

  Which of the following statements is true when a new table is created by extending another table?

  A. The new table archives the parent table and assumed its roles in the database

  B. The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent table, but none of the existing fields

  C. The new table inherits all of the fields of the parent table and can also contain new fields unique to itself

  D. The new table inherits all of the fields, but does not inherit Access Control rules, Client Scripts, and UI Policies of the parent table

  Correct Answer: C

• Question 298:

  Which one of the following statements is true about Column Context Menus?

  A. It displays actions such as creating quick reports, configuring the list, and exporting data

  B. It displays actions related to filtering options, assigning tags, and search

  C. It displays actions related to viewing and filtering the entire list

  D. It displays actions such as view form, view related task, and add relationship

  Correct Answer: A

• Question 299:

  What is a way that you can mark a knowledge article for review?

  A. Flag article

  B. Review

  C. Bookmark

  D. On Hold

  Correct Answer: A

• Question 300:

  What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

  A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)

  B. REQ (Number)>RITM (Number)>PROCUREMENT (Number)

  C. REQ (Number)>RITM (Number)>TASK (Number)

  D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

  Correct Answer: C