CSA Exam Details

  • Exam Code
    :CSA
  • Exam Name
    :Certified System Administrator
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :539 Q&As
  • Last Updated
    :May 24, 2026

ServiceNow CSA Online Questions & Answers

  • Question 291:

    Which of the following is true of Service Catalog Items in relation to the Service Catalog?

    A. They run behind the scenes.
    B. They are the building blocks.
    C. They are optional.
    D. They provide options.

  • Question 292:

    What encryption feature is included in ServiceNow by default?

    A. Data in use
    B. Data in transit
    C. Data at rest

  • Question 293:

    What type of field is Boolean and appears as a check box?

    A. Yes/No
    B. True/False
    C. On/Off
    D. Binary
    E. 0/1

  • Question 294:

    When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

    A. Long-term signals
    B. Non-signals
    C. Anti-signals
    D. Stability signals

  • Question 295:

    What type of field has a drop down list, from which you can pick from pre-defined options?

    A. Choice
    B. Picker
    C. Drop down
    D. Option

  • Question 296:

    After you create a new table, what is the best practice regarding the navigation pane?

    Choose 2 answers

    A. Set the filter condition on the Application Menu
    B. Set the font style on both the Application Menu and the Module
    C. Specify which Roles are able ta see the Module
    D. Specify which Roles are able to see the Application Menu
    E. Create Application Menu with the same name as the table label
    F. Create Module with the plural of the table label

  • Question 297:

    When you are viewing a record, like an incident, how can you detect if someone else is also actively working on the Incident? (Choose two.)

    A. A chat bubble automatically launches, so you can collaborate
    B. An icon appears to the left of fields that have been updated by other users
    C. A notification appears asking the new user to collaborate
    D. The Work notes list contains names of the other users
    E. User presence icon shows initials of users actively viewing the record

  • Question 298:

    Which displays the list of activities, or history, on a form?

    A. Formatter
    B. Dictionary
    C. Sidebar
    D. History Menu

  • Question 299:

    UI Action can prompt that an Incident has been successfully submitted.

    A. True
    B. False

  • Question 300:

    What refers to an application or system that accesses a remote service or another computer system, known as a server?

    A. Server
    B. Client
    C. Script
    D. Policies

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