ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 251:

  Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

  A. Agent Workspace
  B. Chat bot
  C. Virtual Agent
  D. Knowledge Chat
  E. Now Support
  C. Virtual Agent

• Question 252:

  Which one of the following is the baseline behavior of a table in a privately-scoped application?

  A. Any Business Rule can read, write- delete, and update from the table
  B. All application scopes can read from the table
  C. only artifacts in the table's application can read from the table
  D. The table and its data are not accessible using web services
  B. All application scopes can read from the table

• Question 253:

  When troubleshooting and debugging notifications, where do you navigate to see if an email was sent in response to an event?

  A. System Logs > Events
  B. System Logs > Emails
  C. System Logs > Push Notifications
  D. System Logs > ICE Logs
  B. System Logs > Emails

• Question 254:

  There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

  A. Script the function(s)
  B. Create a class
  C. Create a prototype object from the new class
  D. Identify the table
  D. Identify the table

• Question 255:

  What framework can be used to manage the tables and CIs associated with a use case?

  A. Common Service Date Model (CSDM) product view
  B. Scename Dashboard
  C. CMDB Use Case Modelar
  D. CI Use Case Modeler
  A. Common Service Date Model (CSDM) product view

• Question 256:

  What is required to link a ServiceNow application to a Git repository? Choose 3 answers

  A. Password
  B. URL
  C. URI
  D. User name
  E. Application name
  F. ACL
  A. Password
  D. User name

• Question 257:

  When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

  A. Flow Manager
  B. Flow Designer
  C. Flow Editor
  D. Workflow Editor
  E. Workflow Designer
  B. Flow Designer

• Question 258:

  Which three Variable Types can be added to a Service Catalog Item?

  A. True/False, Multiple Choice, and Ordered
  B. True/False, Checkbox, and Number List
  C. Number List, Single Line Text, and Reference
  D. Multiple Choice, Select Box, and Checkbox
  D. Multiple Choice, Select Box, and Checkbox

• Question 259:

  Which admin role is required to make changes to High Security Settings?

  A. security _admin
  B. sn_ad_admin
  C. high_sec_admin
  D. admin
  A. security _admin

• Question 260:

  Which set of steps is used to import spreadsheet data into a ServiceNow table?

  A. Load Data, Create Transform Map, Run Transform
  B. Select Import Set, Select Transform Map, Run Transform
  C. Select Data Source, Schedule Transform
  D. Define Data Source, Select Transform Map, Run Transform
  A. Load Data, Create Transform Map, Run Transform