CSA Exam Details

  • Exam Code
    :CSA
  • Exam Name
    :Certified System Administrator
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :539 Q&As
  • Last Updated
    :May 24, 2026

ServiceNow CSA Online Questions & Answers

  • Question 231:

    In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

    A. personal ize.control
    B. personal_list
    C. ul_page_admin
    D. ui_action_admin

  • Question 232:

    What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

    A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
    B. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
    C. REQ (Number)>RITM (Number)>TASK (Number)
    D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

  • Question 233:

    What are the three key tables in an enterprise CMDB? (Choose three.)

    A. cmdb
    B. sn_cmdb_bak
    C. cmdb_rel_ci
    D. sn_cmdb
    E. cmdb_bak
    F. cmdb_ci
    G. sn_cmdb_ci

  • Question 234:

    Which server-side object provides methods for working with dates when writing a script in a privately scoped application?

    A. current
    B. GlideRecord
    C. GlideSystem
    D. GlideDateTime

  • Question 235:

    How can administrators utilize the same content for different notification channels?

    A. Configure Default notification content
    B. Enable Actionable notification content
    C. Provide Common notification content
    D. Set up Related notification content

  • Question 236:

    Which path would youtake to access the table configuration page from a form?

    A. The Form Context menu>View >Table
    B. The Form Context menu > Configure > Table
    C. The Form Context menu > Configure > Dictionary
    D. The Form Context menu > View > Show Table

  • Question 237:

    The ServiceNow platform includes which types of interfaces? (Choose three.)

    A. Now Mobile Apps
    B. Agent Control Center
    C. Back Office Dashboard
    D. Service Portals
    E. Now Platform User Interfaces
    F. Field Service Taskboard

  • Question 238:

    What action can be performed by selecting the Additional actions menu in Table Builder?

    A. Duplicate the selected form view
    B. Add a new module
    C. Create a database index
    D. Schedule a job

  • Question 239:

    On Access Control Definitions, what are ways you can set the permissions on a Table? Choose 3 answers

    A. Groups
    B. CRUD
    C. Roles
    D. Script that sets the answer variable to true or false
    E. Conditional Expressions

  • Question 240:

    Which one of the following is true for a table with the "Allow configuration" Application Access option selected?

    A. Out of scope applications can create Business Rules for the table
    B. Only the in scope applications scripts can create Business Rules for the table
    C. Out of scope applications can add new tables to the scoped application
    D. Any user with the application's user role can modify the application's scripts

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