ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 221:

  Typically, based on Best Practice, which of the following interactions is used to make fields mandatory, read-only, and/or hidden?

  A. O Client Scripts
  B. O UI Policies
  C. O Business Rules
  D. O UI Actions
  B. O UI Policies

• Question 222:

  As administrator, what must you do to access features of High Security Settings?

  A. Select Elevate Roles
  B. Add security_admin role to your user account
  C. Impersonate Security Admin
  D. Use System Administrator < Elevate Roles module
  A. Select Elevate Roles

• Question 223:

  What are some of the benefits of extending an existing table such as the Task table when creating a new application?

  a- You can repurpose existing fields by simply changing the label.

  b- Use existing fields with no modifications.

  c- Existing logic from the parent table will be automatically applied to the new table.

  d- All of the parent table records are copied to the new table.

  A. b and c
  B. a and b
  C. a, b, c, and d
  D. a, b, and c
  D. a, b, and c

• Question 224:

  A Service Catalog may include which of the following components?

  A. Order Guides, Exchange Rates, Calendars
  B. Order Guides, Catalog Items, and Interceptors
  C. Catalog Items, Asset Contracts, Task Surveys
  D. Record Producers, Order Guides, and Catalog Items
  D. Record Producers, Order Guides, and Catalog Items

• Question 225:

  Which tool should be used to populate commonly used fields in a form?

  A. Template
  B. Reference Qualifier
  C. Formatter
  D. Assignment Rule
  A. Template

• Question 226:

  What is the difference between UI Policy and UI Action?

  A. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.
  B. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.
  B. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.

• Question 227:

  Where would you go in ServiceNow to order services and products offered by various departments?

  A. Service Catalog
  B. Self Service
  C. Service Department
  D. Customer Service
  A. Service Catalog

• Question 228:

  Which type of scripts nun in the browser?

  A. Script include Scripts
  B. Business Rule Scripts
  C. Access Contra! Scripts
  D. Ul Policies and Client Scripts
  D. Ul Policies and Client Scripts

• Question 229:

  Which one of the following is the fastest way to create and configure a Record Producer?

  A. use the Record Producer module then add and configure all variables manually
  B. Open the table in the Table record and select the Add to Service Catalog Related Link
  C. Create a Catalog Category, open the category, and select the Add New Record Producer button
  D. Open the table's form, right-click on the form header, and select the Create Record Producer menu item
  B. Open the table in the Table record and select the Add to Service Catalog Related Link

• Question 230:

  What are the three key tables in an enterprise CMDO?

  Choose 3 angwers

  A. sn_cmdt_bak
  B. Sh_emdb_ci
  C. cmap_ret_ci
  D. cmdb_bak
  E. cmdb_ci
  F. sh_eomdb
  G. cmap
  C. cmap_ret_ci
  E. cmdb_ci
  G. cmap