ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 171:

  Where in Flow Designer can users access information about actions that are added to the flow?

  A. Virtual Agent Help
  B. Local Action Help
  C. Help Panel
  D. Flow Assistant
  C. Help Panel

• Question 172:

  Which one of the following statements describes the purpose of a Service Catalog flow?

  A. A Service Catalog flow generates three basic components: item variable types, tasks, and approvals
  B. Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes C. A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups
  D. A Service Catalog flow generates three basic components: item variable types, tasks, and notifications
  C

• Question 173:

  What is a characteristic of importing data into ServiceNow?

  A. An existing Transform Map can be used one time on the same import set
  B. Coalesce fields are used only after running Transform
  C. Any user can manage and set up import sets
  D. An existing Transform Map can be used multiple times on the same import set
  D. An existing Transform Map can be used multiple times on the same import set

• Question 174:

  When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?

  A. Turn your computer off and on again
  B. Clear browser cache
  C. End Impersonation
  D. Log out and back in
  C. End Impersonation

• Question 175:

  Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?

  A. Allow configuration
  B. Can read does not affect the availability of other Application Access fields
  C. Can create, Can update, and Can delete
  D. All access to this table via web services
  C. Can create, Can update, and Can delete

• Question 176:

  How can you visually rearrange fields within a form view in Table Builder?

  A. By duplicating the form view
  B. By adding embedded lists
  C. By dragging fields into the form editor
  D. By modifying field properties
  C. By dragging fields into the form editor

• Question 177:

  When working on a form, what is the difference between Insert and Update operations?

  A. Insert creates a new record and Update saves changes, both remain on the form
  B. Insert creates a new record and Update saves changes, both exit the form
  C. Insert saves changes and exits the form, Update saves changes and remains on the form
  D. Insert saves changes and remains on the form, Update saves changes and exits the form
  B. Insert creates a new record and Update saves changes, both exit the form

• Question 178:

  Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

  A. Task [task]
  B. Assignment [assignment]
  C. Service [service]
  D. Workflow [workflow]
  A. Task [task]

• Question 179:

  Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

  A. GlideUser and GlideRecord
  B. GlideSystem and GlideRecord
  C. GlideSystem and current
  D. GlideRecord and current
  B. GlideSystem and GlideRecord

• Question 180:

  Table Access Control rules are processed in the following order:

  A. any table name (wildcard), parent table name, table name
  B. table name, parent table name, any table name (wildcard)
  C. parent table name, table name, any table name (wildcard)
  D. any table name (wildcard), table name, parent table name
  B. table name, parent table name, any table name (wildcard)