ServiceNow ServiceNow Certifications CSA Questions & Answers

• Question 141:

  When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?

  A. Network

  B. Server

  C. Client

  D. Browser

  Correct Answer: B

  A policy that is applied to all data entered into the Platform is called a Data Policy. Data policies run on the server side and enforce data consistency by setting mandatory and read-only states for fields

• Question 142:

  What component of the ServiceNow infrastructure defines every table and field in the system?

  A. Data Atlas

  B. Table Class Manager

  C. Schema

  D. Dictionary

  E. Field Map

  Correct Answer: D

• Question 143:

  Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.

  A. Wait for Condition

  B. Ask for Approval

  C. Create Record

  D. Wait for Match

  E. Look for Update

  F. Look Up Record

  Correct Answer: BCDF

• Question 144:

  What are the steps for importing data using an import set?

  A. Select source file; Run automap; Transform data; Clean up target table

  B. Set up LDAP; Test map: Create update set; Run import: Apply update set

  C. Identify source; Import transform map: Run transformer; Verity import

  D. Load the data; Create transform map; Transform data; Clean up import table

  Correct Answer: D

• Question 145:

  A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:

  1.

  Requested for

  2.

  Requested by

  3.

  Approving manager

  4.

  Delivery instructions

  All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?

  A. Create one Variable Set for the four variables; then add that variable set to each of the 80 catalog items.

  B. Create a Record Producer that contains the four fields: then add to the record producer related list on the Catalog files.

  C. Create a Flow Designer Action, with Variable Set Data Pill; then apply flow to all of the 80 catalog items.

  D. Create an Order Guide, which includes all variables: then copy and hide variables as needed.

  E. Create a Variable Set Template: then apply to all of the catalog items.

  Correct Answer: A

• Question 146:

  How is a user defined in ServiceNow?

  A. user is a record stored in the User Preference [Sys_user_preference] table

  B. A User is a record stored in the Profile [sys_user_profile] table

  C. A user is 2 field in the LOAP integration

  D. A user is a record stored in the User [sys_user] table

  Correct Answer: A

• Question 147:

  When managing tags, you can adjust who is able to see iL What are the visibility options? Choose 3 answers

  A. Admins

  B. Everyone

  C. Groups and Users

  D. Roles and Permissions

  E. Me

  Correct Answer: BCE

• Question 148:

  Which best describes a field in a SeniceNow table?

  A. A field is a table cell that stores data

  B. A field is a table row

  C. A field is an item that appears in a menu list

  D. A field is a record in a table

  Correct Answer: C

• Question 149:

  When importing spreadsheet data into ServiceNow, what is the first step in the process?

  A. Create Import Set

  B. Run Data Scrubber

  C. Set Coalesce

  D. Define Data Source

  E. Select Import Set

  Correct Answer: A

• Question 150:

  After you create a new table, what is the best practice regarding the navigation pane? Choose 2 answers

  A. Set the filter condition on the Application Menu

  B. Set the font style on both the Application Menu and the Module

  C. Specify which Roles are able ta see the Module

  D. Specify which Roles are able to see the Application Menu

  E. Create Application Menu with the same name as the table label

  F. Create Module with the plural of the table label

  Correct Answer: CD