ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 141:

  What is the most common role that has access to almost all platform features, functions, and data?

  A. Security Admin [security_admin]
  B. Sys Admin [sys_admin]
  C. Admin [sn_admin]
  D. System Administrator [admin]
  E. Base Admin [base_admin]
  D. System Administrator [admin]

• Question 142:

  The Report Designer contains different sections for configuring your report. Which section is used to specify grouping and calculations to be run against me data?

  A. Style
  B. Format
  C. Data
  D. Configure
  E. Group by
  D. Configure

• Question 143:

  Access Control rules may be defined with which of the following permission requirements? (Choose three.)

  A. Roles
  B. Conditional Expressions
  C. Assignment Rules
  D. Scripts
  E. User Criteria
  F. Groups
  A. Roles
  B. Conditional Expressions
  D. Scripts

• Question 144:

  Which of the following statements describes how data is organized in a table?

  A. A column is a field in the database and a record is one user
  B. A column is one field and a record is one row
  C. A column is one field and a record is one column
  D. A column contains data from one user and a record is one set of fields
  B. A column is one field and a record is one row

• Question 145:

  What helps to define the structure of a catalog item form that is displayed to the customer?

  A. Variables
  B. Catalog Description
  C. Catalog Definition
  D. Order Guides
  A. Variables

• Question 146:

  Which is the most efficient way to move large amounts of data between instances?

  A. Export to Data Package
  B. Export to XML
  C. Update Sets
  D. Export to Zip
  A. Export to Data Package

• Question 147:

  Which allows the creation of a task-based record from Service Catalog?

  A. Record Producers
  B. UI Builder
  C. Assignment Rule
  D. Flow Designer
  E. UI Actions
  A. Record Producers

• Question 148:

  If you want to manage your personal tasks through a visual, drag-and-drop interface, what application would you use?

  A. Visual Task Boards
  B. Service Desk
  C. Virtual Agent Homepage
  D. Personal Task Tracker
  A. Visual Task Boards

• Question 149:

  What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?

  A. Workflow User
  B. Request Fulfiller
  C. ITSM User
  D. Approving Manager
  E. Service Desk User
  F. Process User
  F. Process User

• Question 150:

  What is NOT an example of a UI Action?

  A. Search
  B. Form buttons
  C. list Buttons
  D. Related Links
  A. Search