ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 111:

  Why would you build a custom app? Choose 2 answers

  A. To create a custom integration for a 3rd party system
  B. To fulfill a specific use case on internal processes
  C. To avoid using a code repository like GitHub or GitLab
  D. To replace ServiceNow base tables
  A. To create a custom integration for a 3rd party system
  B. To fulfill a specific use case on internal processes

• Question 112:

  When searching using the App Navigator search field, what can be returned? (Choose four.)

  A. Names of Applications and Modules
  B. Names of Modules
  C. Names of Applications
  D. Favorites
  E. History Records
  F. Titles of Dashboard Gauges
  A. Names of Applications and Modules
  B. Names of Modules
  C. Names of Applications
  D. Favorites

• Question 113:

  Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role, and the user_criteria_admin role, plus has permissions to create Items and Services?

  A. item Admin [sn_item_admin]
  B. SysAdmin[sys_admln]
  C. Catalog Admin [catalog_admin]
  D. Catalog Author [sn_catalog_write]
  C. Catalog Admin [catalog_admin]

• Question 114:

  What is a way that you can mark a knowledge article for review?

  A. Flag article
  B. Review
  C. Bookmark
  D. On Hold
  A. Flag article

• Question 115:

  What are examples of Ul Actions, relating to Lists? Choose 4 answers

  A. List Links
  B. List Control
  C. List Buttons
  D. List Context Menu
  E. List Override
  F. List Choices
  A. List Links
  C. List Buttons
  D. List Context Menu
  F. List Choices

• Question 116:

  What are the main UI component(s) of the ServiceNow Platform?

  A. Banner Navigator
  B. Banner Frame
  C. Application Frame
  D. Application Navigator
  E. Content Menu
  F. Content Frame
  B. Banner Frame
  D. Application Navigator
  F. Content Frame

• Question 117:

  If users would like to locate and assign a task to themselves in the Platform.

  What action could they perform from the list view to make the assignment? Choose 2 answers

  A. Select the record using the check box, then select the Person icon
  B. Double click on the Assigned to value, type the name of the user, and select the green check
  C. Select the record using the check box then select the Assign To Me UI action on the List Header
  D. Right click on the Task number and select the Assign to me option in the menu
  E. Select the Task number, and select the Assign to me UI action on the form
  B. Double click on the Assigned to value, type the name of the user, and select the green check
  D. Right click on the Task number and select the Assign to me option in the menu

• Question 118:

  Which field on every record contains a unique identifier for that record?

  A. sys_number
  B. sc_req_item
  C. sys_id
  D. sys_number_id
  C. sys_id

• Question 119:

  What information does the System Dictionary contain?

  A. The human-readable labels and language settings
  B. The definition for each table and column
  C. The information on how tables relate to each other
  D. The language dictionary used for spell checking
  B. The definition for each table and column

• Question 120:

  What is the language used for scriptingin ServiceNow?

  A. JavaScript
  B. C++
  C. PHP
  D. Python
  A. JavaScript