Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 81:

  Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?

  Select one or more of the following:

  A. Files connect
  B. External services
  C. File sync
  D. Chatter and files
  A. Files connect

• Question 82:

  Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customersare On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: ?Leverage Chatter for collaboration. ?Private project collaboration between the customer and Universal Containers.?Leverage documents, tasks, and events in the project space. ?Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfill these requirements?

  A. Use custom objects, record feeds, and control access through sharing.
  B. Create unlisted groups and add project records to the group.
  C. Build a custom Visualforce project space and control access through sharing.
  D. Add private groups and add project records to the group.
  A. Use custom objects, record feeds, and control access through sharing.

• Question 83:

  Northern Trail Outfitters launched a Lightning Community for its partners.Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request? Select one or more of the following:

  A. Configure Opportunity as the default landing page in CommunitySettings
  B. Enable the Opportunity page as the landing page in Community Builder
  C. Set the Opportunity object page as the landing page in Community Builder
  D. Add the List View Lightning Component to the Home Page
  D. Add the List View Lightning Component to the Home Page

• Question 84:

  Wendy, the Community Manager at Regional Containers has cometo you for advice on managing the Community (Community Manager and Community Builder) from a Mobile Device, what do you recommend?

  A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only
  C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
  D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only

• Question 85:

  As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

  A. Partner Relationship Manager and Sales Managers
  B. Executives and the Partner Relationship Manager
  C. Partner Relationship Manager and Marketing Managers
  D. Sales Team, Marketing Team, Service Team and Executives
  E. #AskForce on Twitter and the Success Community
  D. Sales Team, Marketing Team, Service Team and Executives

• Question 86:

  Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network thereis no need to provide mobile capabilities. What type of community best suits Regional Containers needs?

  A. Koa
  B. Visual Force + Tabs
  C. Kookaburra
  D. Aloha
  E. Napili
  B. Visual Force + Tabs

• Question 87:

  During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should the Community Cloud consultant recommend to address this issue?

  A. Build Visualforce pages and apply custom CSS.
  B. Build custom HTML pages according to Marketing specifications.
  C. Implement a custom theme for the Community.
  D. Install a Lightning Bolt template from the AppExchange.
  A. Build Visualforce pages and apply custom CSS.
  C. Implement a custom theme for the Community.

• Question 88:

  How can you launch asupport community with live chat, click to call, and case creation form?

  A. Enable Live Agent in Community Settings.
  B. Add a custom Live Agent Lightning component.
  C. Set up Live Agent in Community Management.
  D. Configure Live Agent in the Salesforce org.
  B. Add a custom Live Agent Lightning component.

• Question 89:

  Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?

  A. Promote the CEO partner user to delegated admin on the partner account
  B. Assign Super User access to the CEO partner user on the Contact page
  C. Add a third role to the partner account hierarchy for the CEO partner user
  D. Make the CEO partner user the owner of the partner account
  B. Assign Super User access to the CEO partner user on the Contact page

• Question 90:

  What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.

  A. Find and install a Visualforce survey app from the AppExchange.
  B. Create a new page, add the standard survey components, and publish.
  C. Build custom Lightning survey components for the template.
  D. Find and install a Lightning survey app from the AppExchange.
  C. Build custom Lightning survey components for the template.
  D. Find and install a Lightning survey app from the AppExchange.