Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 271:

  How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.

  A. Create a sharing group for partner accounts under Sharing Settings.
  B. Deselect Community User Visibility under Sharing Settings.
  C. Update the Internal User record to Private under Sharing Settings.
  D. Turn off Portal User Visibility under Sharing Settings.
  B. Deselect Community User Visibility under Sharing Settings.

• Question 272:

  Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?

  A. Clone an object page and associate it to the Shipment object
  B. Create an object page associated to the Shipment object.
  C. Clone a standard page and associate it he Shipment object.
  B. Create an object page associated to the Shipment object.

• Question 273:

  Universal containers has the following requirements for its partner Community:

  1. Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep

  2. The partner account executive is able to see all of the lead records visible to their team

  3. The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives

  4. Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.

  Which two steps should the Salesforce administrator text to fulfil these requirements?

  Choose 2 answers

  Select one or more of the following:

  A. Enable super user access to contacts for users assigned to the Account sales rep role
  B. Enable super user access in Community Management
  C. Enable super user accessin Community Settings
  D. Enable super user access to contacts for assigned users to the Account manager role
  A. Enable super user access to contacts for users assigned to the Account sales rep role
  C. Enable super user accessin Community Settings

• Question 274:

  What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager and Community Builder) from a Mobile Device.

  A. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only.
  C. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
  D. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only.

• Question 275:

  Universal Containers builds a Community with public access to Knowledge Articles and QandA. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting toPublic Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

  A. Select 'Allow access without login' from Community Management
  B. Go to the Guest User profile and give access to the Visualforce page
  C. Change the org-wide default sharing to Public Full Access
  D. Dd the Guest User profile to the members in Community Management
  D. Dd the Guest User profile to the members in Community Management

• Question 276:

  Universal Containers adds e -commerce capability to its Communitybuilt on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?

  A. Create an object page associated to the Shipment object
  B. Create a standard page associated to the Shipment object
  C. Clone an object page and associate it to the Shipment object
  D. Clone a standard page and associate it he Shipment object
  B. Create a standard page associated to the Shipment object

• Question 277:

  Why would you modify the Head Markup of a Salesforce Community? [Choose 3]

  A. To add Custom JavaScript blocks
  B. To add SEO meta tags
  C. B and C
  D. To modify the community colour palate
  E. To addReferences to external JavaScript files
  F. To enable single sign on
  A. To add Custom JavaScript blocks
  B. To add SEO meta tags
  E. To addReferences to external JavaScript files

• Question 278:

  Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors.

  Community members should be able to:

  1. Search and find articles on standard operating procedures.

  2. Submit invoices and receive status updates.

  3. Submit bids and receive updates.

  How should the Salesforce Admin build this Community?

  A. Build a community in the external website and integrate with Salesforce for bid processes and other information.
  B. Provide access to the internal Salesforce org and limit access by profiles.
  C. Select the Site.com Template with the Navigation menu for invoices andbid processes.
  D. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.
  D. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.

• Question 279:

  Universal Containers is launching a Community to provide a self-help Channel to theircustomers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a SalesforceAdmin use for the partner users?

  A. Partner Community Plus License
  B. Service Cloud License
  C. Support Community License
  D. Customer Community Plus License
  D. Customer Community Plus License

• Question 280:

  Northern Trail Outfitters is launching a Community with the following requirements: ?Branding requirement is limited to the company logo. ?Community should be available on desktop. Mobile responsive is not needed. ?Community users should have access to reports and dashboards. ?Community users should be able to view their invoices, which are saved as external objects in Salesforce. Which template should the Salesforce Admin use to build this Community?

  A. Salesforce Tabs + Visualforce Template
  B. Aloha Template
  C. Kokua Template
  D. Napili Template
  A. Salesforce Tabs + Visualforce Template