Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 1:

  Universal Containers built a Community to expose Leads and Opportunities to their resellers.

  They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy.

  Universal Containers has the following requirements to expose dashboards to their partners:

  1. Partners can NOT modify the dashboard.

  2. Partners only see data within their account.

  3. Partners see all the data on the partner account.

  How should the Salesforce Admin fulfill these requirements?

  A. Select the Channel Manager as the running userfor the dashboards
  B. Select the 'Run as logged in user option for the dashboards
  C. Select the Sales Executive as the running user for the dashboards
  D. Select the owner of the partner account as the running user for the dashboards
  B. Select the 'Run as logged in user option for the dashboards

• Question 2:

  Which aspect of Reputation can an Administrator configure? Select one or more of the following:

  A. Disable reputation for specific members in the community by user profile
  B. Select badges for each reputation level froma provided icon library
  C. Add new reputation levels automatically when specified point thresholds are reached
  D. Exclude contributions to records when counting points towards reputation levels
  C. Add new reputation levels automatically when specified point thresholds are reached

• Question 3:

  Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?

  A. Refresh the Salesforce component list In Community Builder
  B. Upgrade the template to like latest version
  C. Enable Chatter for the one
  D. Un publish and republish the Napili template
  C. Enable Chatter for the one

• Question 4:

  Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

  Which approach should the Community Cloud consultant recommended to accomplish this?

  Select one or more of the following:

  A. Use a trigger to create Community users forall related contacts on the account
  B. Use a workflow rule to create a task for the administrator with a list of contacts that should be users
  C. Send an email to the administrator when the opportunity is marked closed won so they can create users
  D. Usea schedule report that alerts the Salesforce administrator of the new contacts
  A. Use a trigger to create Community users forall related contacts on the account

• Question 5:

  Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?

  A. Install the Community Page Manager from the AppExchange
  B. Create a new page from in the Community Manager
  C. Create a new page in the Community Builder
  D. Clone an existing page in the Community Builder
  E. Ask your developer to create a new Visualforce Page
  C. Create a new page in the Community Builder

• Question 6:

  Northern Trail Outfitters is launching a Community for its B2B customers and partners. What should the Consultant consider when granting users access to the Community?

  A. A Consultant must add a permission set to the Community before it can be assigned to users.
  B. A Consultant must add auser's profile or permission set to the Community to grant them access
  C. A Consultant must add a profile to the Community before assigning users to that profile.
  D. A Consultant must add roles to Community before giving access to users.
  C. A Consultant must add a profile to the Community before assigning users to that profile.

• Question 7:

  You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]

  A. Go into the Community Page Manager and update the Page Access control to Public
  B. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile
  C. Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly
  D. Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options
  E. Go into the Community Manager and select the objects that are available publicly
  F. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile
  B. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile
  F. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile

• Question 8:

  It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community.What should you do next?

  A. Create a case with Salesforce support
  B. Disable the community and reactivate it as this automatically adds the Administrator Profile
  C. Perform Community Membership updates using the API
  D. Go into Setup >> Community Settings and Select >> Apply default access settings
  C. Perform Community Membership updates using the API

• Question 9:

  Universal Containers has the following requirements:

  1. Enable VIP community access once a customer has reached $1 million in revenue.

  2. Maintain customer revenue in Salesforce.

  3. All customers must have accessto the general customer community.

  4. VIP customers must have access to VIP information in the community.

  5. The number of profiles in Salesforce must be limited.

  How should the Salesforce Admin provide VIP users access to the VIP information?

  A. Create a profile that has permissions to the VIP information and assign it to the VIP community users
  B. Create a permission set that has permissions to the VIP information and add it to VIP customers
  C. Create a sharing set that allows VIP customers to access VIP information
  D. Create a sharing rule that allows VIP customers to access VIP information
  A. Create a profile that has permissions to the VIP information and assign it to the VIP community users

• Question 10:

  Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. TheSalesforce Admin has validated the following on the Community user profile: ?Users Profile has Read Access on the Invoice Object ?Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?

  A. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type: Invoices.'
  B. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
  C. Verify that the Invoices tab is under the Selected tab in Community Management
  D. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
  B. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'