Exam Details

  • Exam Code
    :CRT-271
  • Exam Name
    :Certification Preparation For Community Cloud Consultants
  • Certification
    :Salesforce Consultant
  • Vendor
    :Salesforce
  • Total Questions
    :294 Q&As
  • Last Updated
    :

Salesforce Salesforce Consultant CRT-271 Questions & Answers

  • Question 1:

    Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?

    A. Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

    B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered

    C. All users should access a Visualforce + Tabs community via a Desktop browser only

    D. Android and iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher

    E. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

  • Question 2:

    Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

    A. Create two Communities, one Customer Community and one Partner Community

    B. Create one Community and use page variations to control what members see

    C. Create one Community and build a lightning component that displays different content based on the users profile logging in

    D. Create one Community using Sharing Sets to control what members see

    E. Create a Community tailored to each region

  • Question 3:

    Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?

    A. Provide Super User Access to Partner Sales Reps

    B. Set the number of partner roles to two

    C. Create a criteriabased Sharing Rule

    D. Enable the Partner Sales Manager as Super Admin

  • Question 4:

    Which three Lightning Components are available in Builder when customizing a home page? (Choose 3)

    A. Related Topics List

    B. Feed Publisher

    C. Headline

    D. Search Results

    E. Home Page Tabs

  • Question 5:

    ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

    A. Sharing Rules

    B. Permission Sets

    C. Public Groups

    D. Profiles

    E. Chatter Groups

  • Question 6:

    A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before theCommunity launches? (Choose 3)

    A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

    B. Performance test the Community with a large number of members with increased activity C. Test the Community for member activity, including cases and articles

    D. Formalize the member registration process, including automating the account assignment or person account creation

    E. Make sure customers are NOT members of other Salesforce Communities

  • Question 7:

    A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

    A. Add a generic component and name it Leaderboard

    B. Enable Chatter for the Customer Service Napili Community

    C. Drag and drop the Reputation Leaderboard component onto the home page

    D. Create a custom Lightning component and add it to the home page

  • Question 8:

    Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:. Each business unit can only collaborate with its partner network.. Partners only see Knowledge articles and content specific to their business unit.. Some business units allow partners to raise support cases.. Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?

    A. Build a Community for each business unit and assign partners to the relevant Communities

    B. Build one Community and allow the partner profiles to be assigned based on the business unit

    C. Build one Community and segment partner visibility by turning off Community User Visibility

    D. Build a Community for each business unit and allow partners to have separate login credentials

  • Question 9:

    Universal Containers needs to roll out mobile access in their Community. Their Community environment is

    as follows:

    Five active Communities.

    Four of the active Communities are built on the Napili template;

    one is built in a Visualforce/Tab container. Mobile device: Apple iPhone (i0S)

    What is the recommended method to ensure access of active Communities on a mobile device?

    A. Access four template based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser

    B. Access all Communities via Salesforce1 iOS app

    C. Access four template based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

    D. Access all Communities via mobile browser using the Community URL

  • Question 10:

    Regional Containers have been developing their Partner Community, they have created all therequired pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?

    A. During Development when the contacts were created as Community Users

    B. After development when the community was activated

    C. During development when the profile was added to the Community Configuration

    D. Users are not notified until the Invite Members checkbox is selected within the Community Manager

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