Bagel World wish to engage with both their partners and customers alike and luckily have just purchased
Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
A. Create 1 Community for both customers and partners
B. Create 2 Communities and give Partners access to both and only have Opportunities available in the Partner Community
C. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
D. Create 2 Communities 1 Partner Community and 1 Customer Community
Select two ways you are able to integrate Google Analytics with a template based Community. (Choose 2)
A. Community Builder >> Settings > > Analytics Setup
B. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
C. Community Builder >> Settings >> Advanced >> Edit Head Markup
D. Setup Menu >> Google Analytics >> Communities
E. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?
A. Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings
B. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template
C. Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder
D. Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
A. Enable Guest User access in Communities to support seamless access to Communities from the Portal
B. Configure Single Sign on in Salesforce and reuse the federated authentication providers in the Community
C. Add Social Sign on to allow users to log in from the Portal without signing into the Community
D. Enable Community login support for employees in the Portal configuration
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer
A. Implement a Webtocase form to capture user details and use case details to create a Community user
B. Create a publically accessible custom page with the registration details and add a link to the Community login page
C. Use the registration form in the company website and allow users to register
D. Enable the option Allow External Users to Selfregister in the Community Management page
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
A. Use Google Analytics to generate the adoption report
B. Install the Salesforce Community Management AppExchange package
C. Install the Wave dashboards for Communities
D. Use Data Loader to download the user data to generate a pivot table in Excel
Universal Containers plans to build a largescale Community and expose Leads and Opportunities to their
resellers. Universal Containers has the following requirements for their partner account:
120,000 partner accounts. Minimize the number of partner account roles.
Partner account is made up of sales employees and sales managers.
Sales employees only have access to their data.
Sales managers have access to all sales employees data.
What are the two most efficient ways for the Salesforce Admin to fulfil these requirements? (Choose 2)
A. Set up partner accounts with two roles
B. Set up partner accounts with one role
C. Use sharing rules to grant sales managers access to sales employees' data
D. Make the sales manager the Super User on the partner account
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
A. Use the Case object with compact layout, return five records, and use the 'My Cases' list view
B. Use the Case object with full layout, return five records, and use the 'My Cases' list view
C. Use the 'My Cases' list view with compact layout, return five records, and disable public access
D. Use the Case object, return five records, use the 'My Cases' list view, and disable public access
Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin do to use Community Builder to brand the Community? (Choose 3)
A. Specify font family, style, and weight
B. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
C. Adjust kerning values in a variety of typefaces
D. Use custom CSS to apply Universal Containers styles
E. Adjust the pixel width of the masthead
You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?
A. Update your Template to the latest Version in Community Manager
B. Deactivate and Reactive your Community
C. Update your Template to the Latest Version in Community Settings
D. Log a case with Salesforce Support
E. Update your Template to the latest version in Community Builder
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