Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager and Community Builder) from a Mobile Device, what do you recommend?
A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
B. Wendy should access Community Manager and Community Builder via a Desktop browser only
C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
A. Create the article in the Community Management console
B. Publish the Community so the changes take effect
C. Add a Featured Topic in the Community Management console
D. Select the Customer Channel in article setup
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. . Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. . Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. . This Community needs to be built with the Napili template. All integrations must be mobilefirst. . Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
A. Design and develop an API level integration with the survey and electronic signature partners and make it available for Community users
B. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two partners
C. Install and configure the nonLightning Components for surveys and electronic signatures available from the partners
D. Design and develop custom Community Lightning Components for surveys and electronic signatures
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?
A. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
B. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
C. Create a Detail page for the Custom Object and add it as a tab in Community Management
D. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
A. Community Manager
B. Force.com Site Settings
C. Community Builder
D. Sites Settings
E. Community Settings
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? (Choose 2)
A. Partner Community
B. Salesforce Community Content
C. Customer Community
D. Salesforce
E. Customer Community Plus
You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?
A. Develop a custom lightning component which will allow seamless transition between languages
B. Install the Google Translation component which allows Authenticated users to swap between languages
C. Language will be determined by the language set on their User Profile
D. Place the Language Picker Component on the Community home page
E. MultiLanguage support is not available for Napili Template communities
Universal Containers is launching a Community to provide a selfhelp channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
A. Customer Community Plus License
B. Support Community License
C. Partner Community Plus License
D. Service Cloud License
Universal Containers needs to announce their upcoming Annual Conference to all members of their
Customer Community.
In which two ways should this be set up? (Choose 2)
A. In the Community Workspaces, target all Recommendations to a new Audience Type.
B. In Community Builder, add the Featured Recommendations Component to the page.
C. In the Community Workspaces, create the Recommendation.
D. In the Community Workspaces, add a new Custom Recommendations Channel.
E. In Community Builder, add the Recommendations Component to the page.
You want to make sure that you drive adoption, monitor engagement, and build a vibrant community. What should an Administrator do to achieve this?
A. Build up a network of brand ambassadors and make them moderators in your community
B. Develop a lightning component that runs frequent promotions
C. Install the Communities Reports and Dashboards package from the AppExchange
D. Develop Reports and Dashboards built of the Network Object to understand insights from your communit
E. Ensure that you have community promotions built into your Journey Builder on Marketing Cloud
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