Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 41:

  Universal Containers recently rolled out a Community to their partners. The internal sales team has the following requirements for internal users:

  1. Ability to support the addition of 50 new partners every month.

  2. Ability to pass leads to the partners.

  3. Continue to haveaccess to the leads after transfer to partners.

  4. Access to the opportunity when the partner converts the lead.

  5. Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead. Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?

  A. Create a sharing rule to share leads and opportunities to internal users.
  B. Use sharing sets to share leads and opportunity to internal users.
  C. Create a public group and include partners and share records to the public group using sharing rules.
  D. Allow partner users to manually share the leads and opportunities with internal users.
  C. Create a public group and include partners and share records to the public group using sharing rules.

• Question 42:

  What should the Consultant consider to meet the business requirements?

  A. High Volume portals are designed for complex use cases that require customization.
  B. Customer Community Plus license supports up to 10 custom objects per user.
  C. Community Cloud supports up to 10 custom objects per Community.
  D. MuleSoft presents custom data from multiple Communicates in a personalized digital experience.
  B. Customer Community Plus license supports up to 10 custom objects per user.

• Question 43:

  A Community Admin is planning to add users and wants to send awelcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers

  A. Make sure the users have their profiles established in the community
  B. Make sure the community is in Published status
  C. Make sure the community is in Active status
  D. Set the community in preview status to review before changing it to Active status
  E. Set the email check box option at the community level
  C. Make sure the community is in Active status
  D. Set the community in preview status to review before changing it to Active status
  E. Set the email check box option at the community level

• Question 44:

  A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rulesare required to accommodate all of the criteria?

  A. 5
  B. 6
  C. 8
  D. 18
  D. 18

• Question 45:

  Which three actions should the Admin take prior to launch?

  1. Encourage collaboration among architects and builders

  2. Ensure that members have access to technical expertise about the structural capabilities and limitations of containers

  3. Facilitate the exchange and discussion of design ideas Choose 3 answers Select one or more of the following:

  A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
  B. Establish moderation rules and processes for addressing flagged content
  C. Make sure customers are members of only the Architect and Builder Community
  D. Test the member profile permissions to make sure they are able to findand post relevant information
  E. Load test Chatter groups to make sure file and member counts won't be exceeded
  A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
  C. Make sure customers are members of only the Architect and Builder Community
  D. Test the member profile permissions to make sure they are able to findand post relevant information

• Question 46:

  How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.

  A. Update the setting to allow access without login in Community Settings.
  B. Update preferences to allow access without login in Community Management.
  C. Update all pages to allow Public Visibility in Site.com Studio.
  D. Update the setting to Public Visibility to all Community pages in Setup.
  B. Update preferences to allow access without login in Community Management.

• Question 47:

  A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

  A. Make sure the community is in Active status.
  B. Are sure thecommunity is in Published status.
  C. Set the community in preview status to review before changing it to Active status.
  D. Make sure the users have their profiles established in the community.
  E. Set the email check box option at the community level.
  A. Make sure the community is in Active status.
  D. Make sure the users have their profiles established in the community.
  E. Set the email check box option at the community level.

• Question 48:

  Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?

  A. Content Library
  B. Files Connect
  C. Files Sync
  D. Chatter and Files
  B. Files Connect

• Question 49:

  Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

  A. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
  B. Use a Community Moderation Rule
  C. Define Community Member Criteria
  D. Leverage the Community Cloud Moderation API with APEX
  C. Define Community Member Criteria

• Question 50:

  Universal Containers needs to provide Community access to aselect set of customers.

  Customers will NOT be asked to register.

  In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

  A. Use external ETL tools to extract customers and load into Salesforce.
  B. Use the Salesforce Community User API to create Community users.
  C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
  D. Use the Community import wizard to create users.
  A. Use external ETL tools to extract customers and load into Salesforce.
  C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.