Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 201:

  Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?

  A. Enable Guest User access in Communities to support seamless access to Communities from the Portal
  B. Configure Single Sign -on in Salesforce and reuse the federated authentication providers in the Community
  C. AddSocial -Sign -on to allow users to log in from the Portal without signing into the Community
  D. Enable Community login support for employees in the Portal configuration
  D. Enable Community login support for employees in the Portal configuration

• Question 202:

  Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: ?120,000 partner accounts?Minimize the number of partner account roles?Partner account is made up of sales employees and sales managers?Sales employees only have access to their data?Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Adminto fulfil these requirements? Choose 2 answers

  A. Set up partner accounts with two roles
  B. Set up partner accounts with one role
  C. Use sharing rules to grant sales managers access to sales employees' data
  D. Make the sales manager the Super User on thepartner account
  A. Set up partner accounts with two roles
  B. Set up partner accounts with one role

• Question 203:

  Universal Containers (UC) is finalizing its Chatter group rollout within the Community. To help promote the release, UC wants to direct all users to the collaboration page when users log in. Which method should the Administrator use to accomplish this?

  A. Use JavaScript in the head markup to direct users to the collaboration page.
  B. Create a login flow that directs users to the collaboration page in the Community.
  C. Configure the login form start URL to point to the collaborationpage.
  D. Override the standard login page with a custom visualforce page.
  B. Create a login flow that directs users to the collaboration page in the Community.

• Question 204:

  Universal Containers needs to create a Community that meets the following requirements:

  1. Self-Service Support Community, in which customer and partner users are community members

  2. Partner users help Universal Containers by adding or resolving cases for their customers within the Community

  3. Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

  4. Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

  Which licence type should a Salesforce Administrator use for these Partner users?

  Select oneor more of the following:

  A. Customer Community Plus licence
  B. Partner Community licence
  C. Employee Community licence
  D. Customer Community licence
  B. Partner Community licence

• Question 205:

  Universal Containers needsemployees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.

  What should the Salesforce Admin do to give employees access to the CustomerCommunity?

  A. Add public access to Chatter to the profile.
  B. Assign the Customers Community app to the Salesforce user profile.
  C. Request that employees with Salesforce access register as Community users.
  D. Enable the "View Global Header" permission for Salesforce users.
  D. Enable the "View Global Header" permission for Salesforce users.

• Question 206:

  Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

  A. Create a pagelayout for leads and assign it to those profiles that have access to the Community.
  B. Create a Detail page for invoices and add the page as a Navigation Menu item.
  C. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
  D. Add Opportunities as a Salesforce Object in the Navigation Menu.
  D. Add Opportunities as a Salesforce Object in the Navigation Menu.

• Question 207:

  Regional Containers have asked you for help in setting up their Custom Domain for their Customer Community so that the community URL looks like it is hosted on the company website. Why type of record will you need to add to the DNS in order to achieve this?

  A. MX Record
  B. TXT Record
  C. NS Record
  D. CName Record
  E. AAAA Record
  D. CName Record

• Question 208:

  A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?

  Select one or more of thefollowing:

  A. Lightning community templates
  B. Business value map and ROI
  C. Custom solutions
  D. Lightning bolt solutions
  A. Lightning community templates

• Question 209:

  Universal Containers needs to add their own logo to the Community login page.What is the most efficient way for the Salesforce Admin to accomplish this?

  A. Add the logo to the Login and Registration setup page in Community Management.
  B. Upload the logo as an externally available Document and include it in the login page.
  C. Override the default Community login page to a custom login page with the logo.
  D. Use URL redirect to redirect users to a custom login page with the logo.
  A. Add the logo to the Login and Registration setup page in Community Management.

• Question 210:

  Company X has created a community andwishes to change the branding to match their website. Which 3 actions could they take.

  A. Import the company logo and a custom color palette will be generated
  B. Use custom CSS
  C. Link to an external website and the CSS will be automatically generated
  D. Use HEX values within the color swatch
  A. Import the company logo and a custom color palette will be generated
  B. Use custom CSS
  D. Use HEX values within the color swatch