Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 191:

  Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days. How can aCommunity Cloud consultant change the validity period of the link to meet this requirement?

  Select one or more of the following:

  A. Create a custom login flow that modifies the setting
  B. Edit the setting in the welcome email template
  C. Configure OutlookExchange server settings
  D. Change the link validity period setting on the Community settings page
  D. Change the link validity period setting on the Community settings page

• Question 192:

  Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre -moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?

  A. Grant the "Moderate Communities Feed" permission to Community members so they can flag content.
  B. Grant the "Community Moderator" permission to allow access to view engagement reports.
  C. Create a rate rule and apply it to posts with newly registered members as the criteria.
  D. Activate a content rule to flag member-generated content with a Review Moderation action.
  D. Activate a content rule to flag member-generated content with a Review Moderation action.

• Question 193:

  Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?

  A. My Salesforce1
  B. My Domain
  C. Salesforce1
  D. Custom URLs
  E. Community Domains
  D. Custom URLs

• Question 194:

  Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

  A. Create a page layout for leads and assign it to those profiles that have access to the Community
  B. Create a Detail page for invoices and add the page as a Navigation Menu item
  C. Add Opportunities as a Salesforce Object in the Navigation Menu
  D. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item
  C. Add Opportunities as a Salesforce Object in the Navigation Menu

• Question 195:

  ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

  A. Sharing Rules
  B. Permission Sets
  C. Public Groups
  D. Profiles
  E. Chatter Groups
  B. Permission Sets

• Question 196:

  Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. Whatdo you use to achieve this?

  A. Enable Automatic Sensitive Word Filtering
  B. Content Criteria and Rate Rules
  C. Member Criteria and Rules
  D. Moderation Rules
  E. Content Criteria and Content Rules
  F. Member Rules
  E. Content Criteria and Content Rules

• Question 197:

  Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?

  A. Create a custom login page with Social Sign -on capabilities, including authentication providers
  B. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
  C. Enable Social Sign -on in the Community management preferences menu
  D. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
  B. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page

• Question 198:

  What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:?Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.?Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.?External partner users must be able to configure the quote using the pricing and quoting tool from the Community.?The pricing and quoting tool must support Community users.?Universal Containers owns licenses for Salesforce Connect.

  A. Integrate the Back-Office Legacy System using custom code development.
  B. Integrate the Back-Office Legacy System using Salesforce Connect.
  C. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
  D. Integrate the pricingand quoting tool by creating custom code to make it available in the Community.
  B. Integrate the Back-Office Legacy System using Salesforce Connect.
  C. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.

• Question 199:

  Universal Containers uses Customer Community licences.

  One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:

  A. Customer Community Plus
  B. Lightning External Apps
  C. High Volume Customer Portal
  D. Portal Manager
  C. High Volume Customer Portal

• Question 200:

  Universal Containers (UC) has rolled out a Customer Community where customers can ask andanswer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?

  Select one or more of the following:

  A. Enable Knowledge and Articles
  B. Enable Entitlement and Milestone
  C. Enable Case Escalation rules
  D. Enable question-to-case functionality
  A. Enable Knowledge and Articles