Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 141:

  Universal containers houses their order information in their legacy backend systems.Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to seetheir orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

  A. Leveraging existing integration with the legacy system
  B. Set the external users' organisation wide defaults to private for external order objects
  C. Creating a new integration with the legacy system for customer users
  D. Update the customer user profile andgiven the "view all" permission on the integration object
  A. Leveraging existing integration with the legacy system
  D. Update the customer user profile andgiven the "view all" permission on the integration object

• Question 142:

  Where do you go to do this? You wish to edit the Community Head Markup.

  A. Developer Console
  B. Community Builder >> Settings >> Advanced
  C. Community Manager >> Administration >> Settings
  D. Modify the hidden Community Lightning Component which is displayed when editing the community
  E. Upload a HTML static resource named Head Markup
  B. Community Builder >> Settings >> Advanced

• Question 143:

  Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

  How should the Salesforce Administrator meet this requirement?

  Select one or more of the following:

  1. Universal Containers has created a Community for its Partners.

  2. Community users from the same Partner should be able to hold discussions with each other.

  3. Partners will be unable to participate in discussions with other partners.

  How should the Salesforce Administrator meet this requirement?

  Select one or more of the following:

  A. Turn off Portal User Visibility under Sharing Settings
  B. Enable super user access for each partners community role
  C. Update the internal user record to private under sharing settings
  D. Uncheck community user visibility under sharing settings
  D. Uncheck community user visibility under sharing settings

• Question 144:

  Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:

  1. Use the Standard Component on the home page.

  2. Logged-in users should be able to see their rank.

  3. Show the top five Community users in the leaderboard.

  Which three steps should a Salesforce Admin take to fulfill these requirements?

  Choose 3 answers.

  A. Select the Show User Rank checkbox for the component in the property editor.
  B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
  C. Set the number of users to 5 in the property editor for the component.
  D. Drag the Reputation Leaderboard Component to the Community page inCommunity Management.
  E. Drag the Reputation Leaderboard Component to the Community page in Site.com.
  A. Select the Show User Rank checkbox for the component in the property editor.
  B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
  C. Set the number of users to 5 in the property editor for the component.

• Question 145:

  The coffee company sells products for coffee shops and consumers.

  The company is planning to launch a Community and has the following goals:

  1. Go to market quickly

  2. Generate online revenue rapidly

  3. Work with a mobile ready storefront

  How should the Community Cloud consultant meet these goals? Select one or more of the following:

  A. Use build your own lightning template
  B. Use custom lightening components
  C. Use a Visualforce page lightning component
  D. Use B2B commerce for community cloud
  D. Use B2B commerce for community cloud

• Question 146:

  Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

  A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
  B. Make sure customers are not members of other Salesforce Communities.
  C. Test the Community for member activity, including cases and articles.
  D. Formalize the member registration process, including automating the account assignment orperson account creation.
  E. Performance test the Community with a large number of members with increased activity.
  A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
  B. Make sure customers are not members of other Salesforce Communities.

• Question 147:

  Universal Containers needs to allow customers to self-register for their Community for customers. Existing contacts must be given Community access without creating duplicate contacts. How should a Salesforce Admin perform this task?

  A. Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and show an error message during registration.
  B. Uncheck the option Allow Duplicates in Salesforce in Community Management.
  C. Create a validation rule to prevent duplicates and show an error message.
  D. Develop a batch process that will delete duplicate contacts in the Community and reassign users to existing contacts.
  A. Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and show an error message during registration.

• Question 148:

  You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

  A. Community Managers are able to view all Community Users regardless of the organisation-wide defaults
  B. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
  C. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
  D. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
  E. Community users in the same community can see each other, regardless of the organisation-wide defaults
  F. Portal users in the same customer or partner portal account can see each other, regardless of the organization-widedefaults
  F. Portal users in the same customer or partner portal account can see each other, regardless of the organization-widedefaults

• Question 149:

  Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?

  A. Customer Community Login.
  B. Customer Community Member.
  C. Customer Community Plus.
  D. Community Manager Plus.
  C. Customer Community Plus.

• Question 150:

  Universal Containers wants to create a Customer Community venue product line with the following requirements:

  1. Use the customer service template

  2. Track Community members' login countries

  3. Display SharePoint documents for the customer

  4. Display productdocumentation from Adobe Experience Manager

  Which three integrations what do Community Cloud consultant need to configure to meet these requirements?

  Choose 3 answers

  Select one or more of the following:

  A. SharePoint Web Services
  B. Files Connect
  C. CMSConnect
  D. Google Analytics
  E. Salesforce Knowledge
  B. Files Connect
  C. CMSConnect
  D. Google Analytics