Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 151:

  Universal containers is building a Customer Community. What can the administrator add to the navigation menu? Select one or more of the following:

  A. Salesforce objects, topics, external URL, Lightning component, Community pages
  B. Salesforce objects. Global actions, Community pages, external URL
  C. Salesforce objects, topics, Community pages, external URL, forecast
  D. Salesforce objects. Community pages, app launcher, external URL
  A. Salesforce objects, topics, external URL, Lightning component, Community pages

• Question 152:

  Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers

  A. Add French and Italian languages to the Community using the Community Builder Page Editor
  B. Add French and Italian languages to the Community using Site.com configuration
  C. Add the Language Picker Component to make French and Italian available on the Community Pages
  D. Add French and Italian to Language Settings under Admin Setup
  A. Add French and Italian languages to the Community using the Community Builder Page Editor
  B. Add French and Italian languages to the Community using Site.com configuration

• Question 153:

  What moderation capabilities does Salesforce communities provide to automate the process ofidentifying and replacing words that are offensive or inappropriate for the Community?

  A. Enable Moderation for the Community to block offensive or inappropriate content.
  B. Use moderation rules in the Community to block offensive or inappropriate content.
  C. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content.
  D. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content.
  B. Use moderation rules in the Community to block offensive or inappropriate content.

• Question 154:

  Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:

  1. Support encryption at rest

  2. Show decrypted data in the UX (user experience) to users with permissions

  3. Encrypt all Community data

  How should the Salesforce Administrator fulfil this requirement?

  Select one or more of the following:

  A. Install a third-party app from AppExchange to encrypt the data at rest
  B. Leverage Salesforce Shield to encrypt and decrypt alldata at rest
  C. Encrypt data in portals, but not in Communities
  D. Create encrypted fields for Community data
  B. Leverage Salesforce Shield to encrypt and decrypt alldata at rest

• Question 155:

  Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

  A. Create a custom Lightning component for Reputation and add it to the home page.
  B. Configure Reputation points and levels in the Community Management console.
  C. Add a Visualforce Reputation Leaderboard component.
  D. Add the Reputation Leaderboard component to a page in the Community.
  E. Enable Reputation in the Community.
  B. Configure Reputation points and levels in the Community Management console.
  E. Enable Reputation in the Community.

• Question 156:

  What must your enable at the User level to ensure External Users are able to view Knowledge?

  A. Check Knowledge Use
  B. Check the Data Categories youwant to be Visible
  C. Assign the Knowledge User Permission Set
  D. Assign the Knowledge One Permission Set
  E. Check KnowledgeOne User
  D. Assign the Knowledge One Permission Set

• Question 157:

  What are the two ways to integrate Google Analytics with a template based Community?

  A. Setup Menu >> Google Analytics>> Communities
  B. Community Builder >> Settings > > Analytics Setup
  C. Community Builder >> Settings >> Advanced >> Edit Head Markup
  D. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
  E. Community Manager >> Settings >> Advanced >>Google Analytics Tracking
  C. Community Builder >> Settings >> Advanced >> Edit Head Markup
  E. Community Manager >> Settings >> Advanced >>Google Analytics Tracking

• Question 158:

  A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOTdisplay in the Community. What is the most likely cause of this issue?

  A. Recommendation is NOT enabled for the community.
  B. Members do NOT have permissions to see recommendations in the Community.
  C. The page changes with the recommendation componenthave NOT been published.
  D. NO recommendation exist for this Community.
  C. The page changes with the recommendation componenthave NOT been published.

• Question 159:

  You want to make sure that you drive adoption, monitor engagement, and build a vibrant community. What should an Administrator do to achieve this?

  A. Build up a network of brand ambassadors and make them moderators in your community
  B. Develop a lightning component that runs frequent promotions
  C. Install the Communities Reports and Dashboards package from the AppExchange
  D. Develop Reports and Dashboards built of the Network Object to understand insights from your communit
  E. Ensure that you have community promotions built into your Journey Builder on Marketing Cloud
  C. Install the Communities Reports and Dashboards package from the AppExchange

• Question 160:

  Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS

  A. Kokua
  B. Napili
  C. Aloha
  D. Visualforce + Tabs
  E. Koa
  A. Kokua
  B. Napili
  C. Aloha
  E. Koa