Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 131:

  Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community. Which standard functionality should be used to accomplish this task?

  A. Upload an HTML header in Community Management with Javascript that contains a link to the external website.
  B. Create a rich text field inside the Navigation object and include the website URL as an href link.
  C. Create a Navigationmenu item inside Community Builder with External URL type.
  D. Update the Default Website Link property inside Property Editor to the company's website.
  C. Create a Navigationmenu item inside Community Builder with External URL type.

• Question 132:

  Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?

  A. Deselect Community User Visibility under Sharing Settings
  B. Update the Internal User record to Private under Sharing Settings
  C. Create a sharing group for partner accounts under Sharing Settings
  D. Turn off Portal User Visibility under Sharing Settings
  A. Deselect Community User Visibility under Sharing Settings

• Question 133:

  Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement? Select one or more of the following:

  A. Update the setting to Public Visibility for all Community pages
  B. Enable "Give access to public API requests on Chatter"
  C. Update the setting to "Allow access without login"
  D. Enable the "Public can access the community" checkbox
  D. Enable the "Public can access the community" checkbox

• Question 134:

  Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities:

  1. Customer Community

  2. Customer Community Plus

  3. Employee Community

  4. Partner Community.

  Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers

  A. Customer Community Plus License
  B. Employee Community License
  C. Partner Community License
  D. LI Customer Community License
  A. Customer Community Plus License
  C. Partner Community License

• Question 135:

  The Universal Containers research lab is publishing its latest research into knowledge articles assignedto the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?

  Select one or more of the following:

  A. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
  B. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
  C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
  D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
  D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic

• Question 136:

  Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?

  A. Provide Super User Access to Partner Sales Reps
  B. Set the number of partner roles to two
  C. Create a criteria-based Sharing Rule
  D. Enable the Partner Sales Manager as Super Admin
  B. Set the number of partner roles to two

• Question 137:

  A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members. What is the likely cause of this issue?

  Select one or more of the following:

  A. Recommendations need to be created for each member
  B. Members need to have read access tothe recommendations object
  C. Page changes with the recommendations carousel need to be published
  D. The recommendation carousel component needs published to be enabled for the Community
  A. Recommendations need to be created for each member

• Question 138:

  Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details. What two things should the Salesforce Admin do to perform this task in Community Builder? Choose 2 answers.

  A. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.
  B. Edit the Account record detail page, remove the components NOT needed, and publish.
  C. Make a copy of the Account detail object, remove the components NOT needed, and publish.
  D. Create a standard page, add the Account record detail component, and publish.
  A. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.

• Question 139:

  Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?

  Select one or more of the following:

  A. Recommend employees use a separate username for Community access
  B. Advise employees to use the "Login in as" functionality
  C. Direct employees to the App Launcher
  D. Direct employees to the global header
  C. Direct employees to the App Launcher

• Question 140:

  Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?

  Select one or more of the following:

  A. Content Targeting
  B. Language Selector
  C. Translation Workbench
  D. Community Builder
  B. Language Selector