Universal Containers is building a community to drive channel sales. They have 2000 partner accounts.
The high level capabilities for their partners are as follows:
Partner users should NOT be able to access accounts and cases that they do NOT have access to.
A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they
are parent or child account.
Partner users must be able to collaborate within the private groups they are members of.
What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
A. Develop an Apex Managed Sharing Rule on the Account and Case Object
B. Configure an Owner based Sharing Rule on the Account and Case Object
C. Set External User Organization Wide Defaults to Private on the Account and Case Object
D. Create a Criteria based Sharing Rule with read/write access on the Account and Case Object
One of the features of Salesforce Communities is being able to nest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
A. Level 1 = 25, Level 2 = 15, Level 3 = 10
B. Level 1 = 20, Level 2 = 20, Level 3 = 20
C. Level 1 = 10, Level 2 = 15, Level 3 = 20
D. Level 1 = 25, Level 2 = 10, Level 3 = 10
E. Level 1 = 35, Level 2 = 10, Level 3 = 15
Salesforce releases an enhanced feed publisher component in the latest release of the Napili template.
Universal Containers org is now on the latest version, but the collaboration component is NOT available in
the Napili template.
What should the Salesforce Admin do to resolve this issue?
A. Refresh the Salesforce component list In Community Builder
B. Upgrade the template to like latest version
C. Enable Chatter for the one
D. Un publish and republish the Napili template
Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users. What is one reason why this may be the case?
A. Knowledge Articles for Communities is not enabled
B. View Knowledge Articles has not been checked on the Community Profile
C. Knowledge Articles for Customers is not enabled
D. Customer sharing has not been checked on the Knowledge Article
E. The Articles are being viewed on unsupported mobile devices
Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?
A. Build a Surveys Lighting Component
B. Use an AppExchange Survey Lightning Component
C. Build a Surveys Visualforce Page
D. Use the Standard Surveys Lightning Component
Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this?(Choose 2)
A. Find and install a Lightning survey app from the AppExchange
B. Create a new page, add the standard survey components, and publish
C. Find and install a Visualforce survey app from the AppExchange
D. Build custom Lightning survey components for the template
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