Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 121:

  Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.

  What is the status of the custom Lightning components on the page after the upgrade?

  A. The Lightning components are on the page, but will NOT load until the Community is published.
  B. The Lightning components are NOT on the page, but are available in the Community Builder
  C. The Lightning components are neither on the page nor in the Community Builder
  D. The Lightning components are on the page and load as expected.
  D. The Lightning components are on the page and load as expected.

• Question 122:

  A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.

  What three things should the Salesforce Admin do to brand this Community using Community Builder?

  Choose 3 answers.

  A. Choose colors for the text and border elements.
  B. Upload the Universal Containers logo image to create a custom color palette.
  C. Apply a color scheme that is appropriate for the template all at once with the color palette.
  D. Submit a URL reference of a site where the color palette will be matchedautomatically.
  E. Adjust the color palette from the Salesforce1 mobile app.
  A. Choose colors for the text and border elements.
  B. Upload the Universal Containers logo image to create a custom color palette.
  E. Adjust the color palette from the Salesforce1 mobile app.

• Question 123:

  What are the four stages of the Community Roll-out framework?

  A. Plan > Develop > Test > Review
  B. Design > Implement > Grow > Review
  C. Create > Communicate > Design > Implement
  D. Analyse > Design > Implement > Maintain
  E. Establish > Manage > Measure> Engage
  E. Establish > Manage > Measure> Engage

• Question 124:

  A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able toregister and discuss the products they purchased. The coffee company will use the Asset object to track registered products.

  How should the coffee company's administrator meet these requirements?

  A. Create a public community for the Knowledge Base, and letcurrent customers sign in to register products
  B. Create a private community for the Knowledge Base, and let all customers register themselves
  C. Create a public community for the Knowledge Base, and let current customers register products
  D. Create a public community for the Knowledge Base, and let current customers register products in private community
  A. Create a public community for the Knowledge Base, and letcurrent customers sign in to register products

• Question 125:

  Universal Containers built a Community to expose Leads and Opportunities totheir resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

  A. Select the \Run as logged in user option for the dashboards.
  B. Select the Channel Manager as the running user for the dashboards.
  C. Select the owner of the partner account as the running user for the dashboards.
  D. Select the Sales Executive as the running user for the dashboards.
  D. Select the Sales Executive as the running user for the dashboards.

• Question 126:

  Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

  A. 4
  B. 2
  C. 3
  D. 1
  E. 6
  A. 4

• Question 127:

  Universal Containers(UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.

  How should a Community Cloud consultant accomplish this task?

  Select one ormore of the following:

  A. Use data loader to export contacts and insert as Community users
  B. Use the Data Import Wizard to create users from contacts
  C. Enable Person Accounts and set the accounts as Community users
  D. Use the Salesforce Community user API to create users from contacts
  C. Enable Person Accounts and set the accounts as Community users

• Question 128:

  A Salesforce Admin enables "Allow Members to Flag" in Community Management.

  Which two content types can member flag as inappropriate?

  Choose 2 answers

  A. Articles
  B. Files
  C. Posts and Comments
  D. Topics
  B. Files
  C. Posts and Comments

• Question 129:

  Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready todeploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users

  after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?

  Choose 3 answers

  Select one or more of the following:

  A. Turn the sandbox Community to Inactive status before deploying the metadata to production
  B. Add the Community user profile(s) as members of the Community before activating production
  C. Uncheck "Send Welcome Email" in production Workspaces before deployment
  D. Deploy the changes to production using change sets to disable the welcome email
  E. Change the Community membership of sandbox Community users from Profiles to Permission Sets
  A. Turn the sandbox Community to Inactive status before deploying the metadata to production
  C. Uncheck "Send Welcome Email" in production Workspaces before deployment
  D. Deploy the changes to production using change sets to disable the welcome email

• Question 130:

  The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?

  Select oneor more of the following:

  A. Use the role hierarchy
  B. Use a Public Group
  C. Use a Sharing Set
  D. Use a Share Group
  C. Use a Sharing Set