Salesforce CRT-271 Online Practice Questions and Exam Preparation

Salesforce CRT-271 Online Questions & Answers

• Question 111:

  Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin doto use Community Builder to brand the Community?

  A. Specify font family, style, and weight
  B. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
  C. Adjust kerning values in a variety of typefaces
  D. Usecustom CSS to apply Universal Containers styles
  E. Adjust the pixel width of the masthead
  B. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
  C. Adjust kerning values in a variety of typefaces
  D. Usecustom CSS to apply Universal Containers styles

• Question 112:

  Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page. What is the fastest way for the Salesforce Admin to do this in Community Builder?

  A. Edit the object page, add the components, and publish.
  B. Create an object page, add the components, and publish.
  C. Install the collaboration Lightning app, add the app components to the page, and publish.
  D. Add a page variation, add the components, set the page as active, and publish.
  A. Edit the object page, add the components, and publish.

• Question 113:

  Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.

  In which two ways should this be set up? Choose 2 answers.

  A. In the Community Workspaces, target all Recommendations to a new Audience Type.
  B. In Community Builder, add the Featured Recommendations Component to the page.
  C. In the Community Workspaces, create the Recommendation.
  D. In the Community Workspaces, add a new Custom Recommendations Channel.
  E. In Community Builder, add theRecommendations Component to the page.
  C. In the Community Workspaces, create the Recommendation.
  E. In Community Builder, add theRecommendations Component to the page.

• Question 114:

  Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?

  A. Use the Case object with full layout, return five records, and use the "My Cases" list view.
  B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
  C. Use the "My Cases' list view with compact layout, return five records, and disable public access.
  D. Use the Case object with compact layout, retum five records, and use the 稭y Cases" list view.
  A. Use the Case object with full layout, return five records, and use the "My Cases" list view.

• Question 115:

  A Salesforce Admin is launching a newCommunity in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

  A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
  B. Performance test the Community with a large number of members with increased activity
  C. Test the Community for member activity, including cases and articles
  D. Formalize the member registration process, including automating the account assignment or person account creation
  E. Make sure customers are NOT members of other Salesforce Communities
  A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
  C. Test the Community for member activity, including cases and articles
  D. Formalize the member registration process, including automating the account assignment or person account creation

• Question 116:

  A company uses CMS (Content Management System) to store and manage public content. TheVP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?

  Select one or more of the following:

  A. Build a custom integration point between the CMS and the Community
  B. Use Process Builder to import content from the CMS on a periodic basis
  C. Download and install the Community Content package from the AppExchange
  D. Configure CMS Connect to pull content from the CMS
  D. Configure CMS Connect to pull content from the CMS

• Question 117:

  Universal Containers wants the Community login page to display its company logo. How can the Salesforce Administrator accomplish this in the Community Workspace? Select one or more of the following:

  A. Upload a logo image file in Login and Registration
  B. Specify a new Community login page that uses the logo
  C. Reference the logo design token in the CSSeditor page
  D. Use a login Flow component to display a logo splash screen
  A. Upload a logo image file in Login and Registration

• Question 118:

  You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to avoid adding new community roles. What steps would you take to achieve this requirement?

  A. Create a Custom Sharing Rule
  B. Enable Super User Access
  C. Increase the number of roles within the Community Settings
  D. Create an APEX Custom Permission
  E. Create a Custom Sharing Set
  B. Enable Super User Access

• Question 119:

  Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

  A. Users with the Customer Community Login license.
  B. Users with the High-Volume Customer Portal license.
  C. Users with the Customer Community license.
  D. Users with the Customer Community Plus license.
  D. Users with the Customer Community Plus license.

• Question 120:

  Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

  A. Create1 Community for both customers and partners
  B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
  C. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
  D. Create 2 Communities 1 Partner Community and 1 Customer Community
  A. Create1 Community for both customers and partners