Salesforce Salesforce Consultant CRT-271 Questions & Answers

• Question 111:

  You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? (Choose 2)

  A. Go into the Community Page Manager and update the Page Access control to Public

  B. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile

  C. Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly

  D. Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options

  E. Go into the Community Manager and select the objects that are available publicly

  F. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile

  Correct Answer: BF

• Question 112:

  Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?

  A. Create a rate rule and apply it to posts with newly registered members as the criteria

  B. Activate a content rule to flag member generated content with a Review Moderation action

  C. Grant the 'Community Moderator' permission to allow access to view engagement reports

  D. Grant the 'Moderate Communities Feed' permission to Community members so they can flag content

  Correct Answer: D

• Question 113:

  When architecting a community strategy it is important to consider portal role count limitations. What is the maximum number of portal roles that can existing in an organization?

  A. 10,000

  B. 2,500

  C. 1,000

  D. 4,000

  E. 5,000

  Correct Answer: E

• Question 114:

  Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?

  A. Include the partner profile as a member of the Community for customers.

  B. Create Partner users as members in the Customer Community and send login details to the users

  C. Add the Customer community to the Partner Community user profile

  D. Select the Enable Customer Community user option in the Partner contact in Salesforce

  Correct Answer: C

• Question 115:

  Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up

  partner accounts with two roles and granted Super User access to the Sales Executives users who are

  created at the top level of the account role hierarchy.

  Universal Containers has the following requirements to expose dashboards to their partners:

  Partners can NOT modify the dashboard.

  Partners only see data within their account.

  Partners see all the data on the partner account.

  How should the Salesforce Admin fulfill these requirements?

  A. Select the Channel Manager as the running user for the dashboards

  B. Select the 'Run as logged in user option for the dashboards

  C. Select the Sales Executive as the running user for the dashboards

  D. Select the owner of the partner account as the running user for the dashboards

  Correct Answer: B

• Question 116:

  When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

  A. Add the Global Header permission set to all Community users

  B. Edit the Partner Community profile so that the Knowledge tab is visible

  C. Update the Admin profile so that the Knowledge tab is visible

  D. Create a Knowledge article and make it visible to the appropriate channel

  Correct Answer: D

• Question 117:

  Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

  A. Users with the High Volume Customer Portal license

  B. Users with the Customer Community license

  C. Users with the Customer Community Login license

  D. Users with the Customer Community Plus license

  Correct Answer: A

• Question 118:

  A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform? (Choose 3)

  A. Make sure the users have their profiles established in the community

  B. Make sure the community is in Published status

  C. Make sure the community is in Active status

  D. Set the community in preview status to review before changing it to Active status

  E. Set the email check box option at the community level

  Correct Answer: CDE

• Question 119:

  Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?

  A. My Salesforce1

  B. My Domain

  C. Salesforce1

  D. Custom URLs

  E. Community Domains

  Correct Answer: D

• Question 120:

  Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network there is no need to provide mobile capabilities. What type of community best suits Regional Containers needs?

  A. Koa

  B. Visual Force + Tabs

  C. Kookaburra

  D. Aloha

  E. Napili

  Correct Answer: B