When populating the Downgrade Rights table, if there is no software model corresponding to a discovery map, which of the following is automatically created?
A. Software Discovery Model
B. Software Model
C. Software Downgrade Model
D. Software Install Model
Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library. How do you determine if the content has been downloaded?
A. Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.
B. Determine if the business rule "Create a Software Normalization Download" has been triggered yet or not.
C. Query the scheduled job reports to determine if the "Software Content Library Download" (samp_cds_download) job has completed yet.
D. Review the number of records in the samp_product_map table. If there are ~7,700 records in the table, the download has completed at least once.
How often is the scheduled job for the normalization process run?
A. Nightly
B. Weekly
C. Every time Discovery is run
D. Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized
E. Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized
Within Software Asset Management there are many key terms to understand, what is the best definition for Software Allocation?
A. One or more use rights assigned to a specific device or user.
B. Something acquired with use rights.
C. The process of normalizing a discovered software installation to standardized values.
D. Finding and recognizing software or a software feature on a device.
What is the name of the Scheduled job that runs daily for normalization?
A. Create a Software Normalization
B. Software Installation Normalization
C. Software Model Cleanup
D. Discovery Model Normalization
As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)
A. Fix script
B. Scheduled job
C. Business rule
D. Integration
E. Workflow
What is the definition of Partially Normalized?
A. A discovery model normalized based on publisher field alone.
B. The software discovery model has not yet completed its run through the normalization process.
C. A discovery model was normalized based on publisher and product fields only.
D. A discovery model was normalized based on publisher, product, version fields.
When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?
A. Purchage Order (PO)
B. Software Model
C. Publisher Part Number (PPN)
D. Asset Tag
What table is populated with the content library data that is pulled from the content service?
A. samp_sw_package
B. cmdb_sw_product_model
C. sam_content_library
D. cmdb_ci_spkg
The Software Asset Management Content Service is automatically enabled and cannot be opted out.
A. True
B. False
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