ServiceNow CIS-SAM Online Practice Questions and Exam Preparation

ServiceNow CIS-SAM Online Questions & Answers

• Question 131:

  Which feature provides detailed, actionable information for software reconciliation?

  A. License Workbench
  B. License Position Report
  C. Normalization and Content Service dashboard
  D. Normalization Suggestions
  E. Historical Results
  E. Historical Results

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  Explanation/Reference:

  https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/software-asset-management2/task/t_ViewSWModelResults.html

• Question 132:

  The goals of Software Asset Management include which of the following? (Choose three.)

  A. Optimize spend
  B. Rationalize business applications
  C. Maintain compliance
  D. Identify unauthorized usage
  E. Support software audits
  A. Optimize spend
  C. Maintain compliance
  E. Support software audits

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  Explanation/Reference:

• Question 133:

  What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

  A. ITSM
  B. Asset Management
  C. Orchestration
  D. Discovery
  E. Deployment management
  C. Orchestration

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  Explanation/Reference:

  Full use of CSD requires the Orchestration

• Question 134:

  Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

  A. Software Models with deactivated discovery maps
  B. License Position Report
  C. Software Model Lifecycle Report
  D. Software Product Lifecycle Report
  E. License Workbench Report
  D. Software Product Lifecycle Report

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  Explanation/Reference:

  Agreed with everyone. Provided 2 links, below on the comments.

  "View the Software Product Lifecycle report to be informed about the products nearing end-of-life, end-of-support, and end-of-extended support. View the report by navigating to Reports > View/Run. The report is based on the scheduled job,

  SAM - Generate Data For Software Lifecycle Report.

  Software Lifecycle Report

  The Software Lifecycle Report [sam_sw_product_lifecycle_report] table calculates the current and upcoming lifecycle phases from the lifecycle phases mentioned in the Software Product Lifecycle [sam_sw_product_lifecyle] table"

• Question 135:

  What does the acronym "CAL" stand for?

  A. Client Access Limit
  B. Computer Access License
  C. Client Access License
  D. Concurrent Access License
  C. Client Access License

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  Explanation/Reference:

• Question 136:

  What list can include manual creation, remediation options, and reclamation rules?

  A. Software Models Results
  B. Blacklisted Installations
  C. Removal Candidates
  D. Software Usage
  C. Removal Candidates

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  Explanation/Reference:

  https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-management2/task/t_AddAReclCandidate.html

• Question 137:

  Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

  A. Per Core
  B. Per User
  C. Per Named Device
  D. Per Named User
  E. Per Core (with CAL)
  F. Per Application Instance
  G. Named User Plus
  C. Per Named Device
  D. Per Named User

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  Explanation/Reference:

  Per Named Device and Per Named User license metrics require allocations to specific users or devices to ensure compliance. Allocations are necessary to associate licenses with particular entities, which helps in tracking usage and compliance accurately.

• Question 138:

  As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?

  A. The record is deleted and recreated to ensure the most recent discovery model is recorded.
  B. Nothing, the record exists so it is ignored.
  C. A new record is created for the installation in the discovery model table.
  D. A reference to the discovery model record is identified and associated to the software installation record.
  D. A reference to the discovery model record is identified and associated to the software installation record.

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  Explanation/Reference:

  *

  if it does exist, a reference to the Discovery Model records is identified in the Software installation table.

  *

  If it does not exist:

  -

  A new record is created for the installation in the Discovery Model table.

  -

  The reference number to the new record is then identified in the Software Installation table.

• Question 139:

  Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

  A. True
  B. False
  B. False

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  Explanation/Reference:

  Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_DiscoSWAssetMgmtTableSchema.html

• Question 140:

  Which of the following are valid States of Remediation Options on the License Workbench after a reconciliation has been run? (Choose four.)

  A. New
  B. Cancelled
  C. Void
  D. Complete
  E. Done
  F. In Progress
  A. New
  C. Void
  D. Complete
  F. In Progress

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  Explanation/Reference: