Apple APPLE-DEVICE-SUPPORT Online Practice Questions and Exam Preparation

Apple APPLE-DEVICE-SUPPORT Online Questions & Answers

• Question 1:

  A user created an encrypted backup of their iPhone on a Mac. Because they forgot the backup password, they can't restore the encrypted backup. What must the user do to create a new encrypted backup with a new password?

  A. Use the Reset All Settings option in Settings.
  B. Create a new encrypted backup on a different Mac.
  C. Use the Reset Network Settings option in Settings.
  D. Restart their iPhone and reconnect it to the Mac.
  A. Use the Reset All Settings option in Settings.

• Question 2:

  Which two features do you need to set up passkeys on Apple devices? (Select two.)

  A. App-Specific Passwords
  B. Two-factor authentication
  C. Legacy Contact
  D. iCloud Keychain
  E. Account Recovery
  B. Two-factor authentication
  D. iCloud Keychain

• Question 3:

  Which of these isn't included with an iCloud backup?

  A. App settings
  B. Home configuration
  C. Apple Watch backups
  D. Face ID settings
  D. Face ID settings

• Question 4:

  What can you monitor using the Activity Monitor icon in the Dock?

  A. Storage Utilization
  B. Wi-Fi Connections
  C. Network Usage
  D. Hardware Connections
  C. Network Usage

• Question 5:

  What could be a reason Mac doesn't automatically upgrade to macOS Sequoia?

  A. A volume owner must approve upgrades.
  B. A secure token user must approve upgrades.
  C. "Install macOS updates" is turned off in System Settings > General > Software Update.
  D. "Download new updates when available" is turned off in System Settings > General > Software Update.
  C. "Install macOS updates" is turned off in System Settings > General > Software Update.

• Question 6:

  Which two of these conditions are required to automatically sync Safari profiles between devices? (Select two.)

  A. Devices use complex passwords.
  B. Devices are signed in with the same Apple Account.
  C. Safari is turned on in the iCloud section of Apple Account settings.
  D. Private Browsing is turned off.
  E. "Website tracking: Prevent cross-site tracking" is turned on.
  B. Devices are signed in with the same Apple Account.
  C. Safari is turned on in the iCloud section of Apple Account settings.

• Question 7:

  Which event can automatically send Mac analytics information to Apple?

  A. System Diagnostics starts.
  B. An app fails to get data from another app.
  C. An app tries to get data that Privacy and Security settings protect.
  D. A system error occurs that causes your Mac to restart.
  D. A system error occurs that causes your Mac to restart.

• Question 8:

  A supervised iPad is reported missing. The user was signed into their Managed Apple Account. What should you do to secure organizational data?

  A. Ask the MDM administrator to enable Managed Activation Lock on the iPad.
  B. Ask the MDM administrator to enable Managed Lost Mode on the iPad.
  C. Ask the MDM administrator to enable Find My and mark the iPad as lost.
  D. Ask the user to sign into Find My on iCloud and mark the iPad as lost.
  B. Ask the MDM administrator to enable Managed Lost Mode on the iPad.

• Question 9:

  You suspect a hardware problem with your Mac. You want to use Apple Diagnostics to verify your suspicion. What steps should you complete to use Apple Diagnostics? (Image of macOS startup options, disk and gear on a black background)

  A. Turn on Mac, then press and hold the Shift key. Release the Shift key when a progress bar appears.
  B. Press and hold the power button until Options appears. Release the power button, then press and hold Command-D.
  C. Press and hold the power button until Options appears. Release the power button, then press and hold Option-D.
  D. Turn on Mac, then press and hold the D key. Release the D key when a progress bar appears.
  B. Press and hold the power button until Options appears. Release the power button, then press and hold Command-D.

• Question 10:

  You have two compatible Apple devices in close proximity and want to use Instant Hot- spot. Which two are additional requirements to use Instant Hot-spot? (Select two.)

  A. Each device is signed in with the same Apple Account.
  B. Each device has Wi-Fi and Bluetooth turned on.
  C. Both devices must be connected to the same mobile network provider.
  D. Each device has IPv6 turned on.
  E. Each device must be signed in to a different Apple Account.
  A. Each device is signed in with the same Apple Account.
  B. Each device has Wi-Fi and Bluetooth turned on.