Apple APPLE-DEVICE-SUPPORT Online Practice Questions and Exam Preparation

Apple APPLE-DEVICE-SUPPORT Online Questions & Answers

• Question 1:

  How many fingerprints can you register to a single user on your Mac?

  A. Three
  B. One
  C. Five
  D. Ten
  A. Three

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  You can register up to three fingerprints per user account on your Mac, with a total of five fingerprints across accounts. To add or delete fingerprints, you need to go to Settings > General > Profile and Device Management and click on Add Fingerprint or Delete Fingerprint. You can also choose which options you want to use with Touch ID, such as unlocking your Mac, making purchases, or using Apple Pay. References: How to use Touch ID on MacBook Air or MacBook Pro | iMore Add or delete fingerprints on your Mac - Apple Support How To Set Up Fingerprints on Your MacBook and Use Touch ID

• Question 2:

  You are signed into a Mac using an administrator account. How do you reset a user password?

  A. Reset the password in System Settings > Users and Groups.
  B. Use your administrator password to log in to the user's account, and follow the prompts to change their password.
  C. Reset the password using Keychain Access.
  D. Reset the password using Passwords.
  A. Reset the password in System Settings > Users and Groups.

• Question 3:

  Which macOS resource displays the status of network interfaces in a dynamic list?

  A. VPN settings
  B. Network settings
  C. Internet Accounts settings
  D. Wireless Diagnostics
  B. Network settings

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  Network settings is the macOS resource that displays the status of network interfaces in a dynamic list. You can access Network settings from System Preferences > Network, or by clicking the network icon in the menu bar and choosing Open Network Preferences. Network settings shows you the available network interfaces, such as Wi-Fi, Ethernet, Bluetooth, etc., and their connection status, IP address, DNS server, and other information. You can also use Network settings to configure, enable, disable, or troubleshoot your network connections. References: = Apple Device Support Exam Prep Guide, page 11; Apple - Support - Manuals, macOS User Guide, Network preferences.

• Question 4:

  Which two data types can be included only when you create an encrypted iPhone backup to a Mac? (Select two.)

  A. Device passcode
  B. Face ID
  C. Health data
  D. Saved passwords
  E. Wallet
  C. Health data
  D. Saved passwords

• Question 5:

  Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

  A. Applications, Documents, System, and Users
  B. Library, Network, System, and Volumes
  C. Documents, Library, System, and Users
  D. Applications, Library, System, and Users
  D. Applications, Library, System, and Users

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  This is the correct answer because these are the four folders that normally appear at the root level of the storage volume in the Finder on a Mac. The root level is the topmost level of the filesystem hierarchy, denoted by /. The Applications folder contains all the applications installed on the Mac, the Library folder contains system and user preferences, the System folder contains the operating system files, and the Users folder contains the home folders of each user account. These folders are essential for the functioning and organization of the Mac, and they should not be modified or deleted without a good reason. References: Access the Root Directory in Mac OS X in 4 Ways Quickly, Unix filesystem -Wikipedia, Working with APFS Volume Groups | Carbon Copy Cloner - Bombich

• Question 6:

  Select Four.

  What file system formats are available in Disk Utility on a Mac

  A. APFS
  B. NTFS
  C. Mac OS Extended
  D. ExFat
  E. GFS
  F. MS-DOS (FAT)
  A. APFS
  C. Mac OS Extended
  D. ExFat
  F. MS-DOS (FAT)

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  Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks. According to the Apple Device Support Reference Materials, these formats are: Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals. APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted). Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case- sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted). ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity. MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32. FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity. Therefore, the correct answer is A, C, D, and F. References: File system formats available in Disk Utility on Mac.

• Question 7:

  HOTSPOT

  Select the setting in the sidebar that you should use to delete a user on your Mac.

  Hot Area:

  

  

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  Explanation/Reference:

  On your Mac, choose Apple menu > System Settings, then click Users and Groups in the sidebar. (You may need to scroll down.) Click the Info button next to the user or group you want to delete, then click Delete User or Delete Group. Note: If a user is logged in to this Mac now, you can't select them.

• Question 8:

  Scenario

  ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful. Which Apple Configurator action should you try next on your Mac Studio?

  A. Erase All Content and Settings
  B. Update
  C. Revive Device
  D. Prepare
  E. Restore
  E. Restore

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  If a revive is unsuccessful, you can use Apple Configurator to restore the Mac. A restore updates the firmware, updates recoveryOS to the latest version, and erases and installs the latest version of macOS on your internal storage. When this process is complete, any data on any internal volumes is unrecoverable. You must restore the firmware and erase the internal flash storage if reviving the firmware is unsuccessful or if you can't start the Mac from the startup volume or the recoveryOS. References: Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support

• Question 9:

  DRAG DROP

  Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

  Select and Place:

  

  

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  Explanation/Reference:

• Question 10:

  How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

  A. Seven
  B. Five
  C. Three
  D. Ten
  C. Three

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  A Managed Apple ID is a type of Apple ID that is created and managed by an organization, such as a school or a business. It allows users to access Apple services, such as iCloud, iTunes U, and Apple School Manager. A Managed Apple ID has different password policies than a regular Apple ID. According to the Apple Business Manager User Guide, one of the password policies for a Managed Apple ID is that "after three incorrect attempts, the account is locked for one hour." This means that if a user enters the wrong password three times in a row, they will not be able to sign in with their Managed Apple ID for the next 60 minutes. This policy is designed to prevent unauthorized access and protect the user's data and privacy. References: Use Managed Apple IDs in the Apple Business Manager User Guide