Apple APPLE-DEVICE-SUPPORT Online Practice
Questions and Exam Preparation
APPLE-DEVICE-SUPPORT Exam Details
Exam Code
:APPLE-DEVICE-SUPPORT
Exam Name
:Apple Device Support
Certification
:Apple Certifications
Vendor
:Apple
Total Questions
:214 Q&As
Last Updated
:Jul 14, 2026
Apple APPLE-DEVICE-SUPPORT Online Questions &
Answers
Question 211:
Select 4.
Which iPad models is the Apple Pencil (2nd gen) compatible with?
A. iPad Pro 12.9 inch (3rd gen) B. iPad Pro 11-inch (1st gen) C. iPad (9th gen) D. iPad mini (6th gen) E. iPad Air (4th gen) F. iPad Air (3rd gen)
A. iPad Pro 12.9 inch (3rd gen) B. iPad Pro 11-inch (1st gen) D. iPad mini (6th gen) E. iPad Air (4th gen) The Apple Pencil (2nd gen) is a stylus that allows you to draw, write, and interact with your iPad in a natural and precise way. The Apple Pencil (2nd gen) has a flat edge that attaches magnetically to the side of your iPad for pairing, charging, and storage. It also supports double-tap gestures to switch tools or modes in compatible apps. The Apple Pencil (2nd gen) is compatible with any iPad that has a USB-C port and a flat edge for magnetic attachment. According to the Apple Device Support Reference Materials1, these iPad models are: iPad Pro 12.9-inch (3rd gen and later) iPad Pro 11-inch (all generations) iPad mini (6th gen) iPad Air (4th gen and later) Therefore, the correct answer is A, B, D, and E. References: Apple Pencil compatibility - Apple Support.
Question 212:
Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?
A. Restart both devices and try again. B. Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices. C. Connect both devices to Wi-Fi and make sure that they're placed near each other. D. On your current device, go to Settings > Bluetooth and select your new device from the list of options.
A. Restart both devices and try again. Quick Start is a feature that allows you to set up your new iOS device automatically using your current iOS device. To use Quick Start, both devices need to be running iOS 11 or later, have Bluetooth turned on, and be placed near each other. If Quick Start does not automatically discover the other device, it could be due to a temporary glitch or a network issue. Restarting both devices can help resolve the problem and allow Quick Start to work properly. References: Use Quick Start to transfer data to a new iPhone or iPad - Apple Support, iPhone Quick Start Not Working? Here Are Fixes - iMobie, Fix iPhone Quick Start Not Working: 6 Troubleshooting Tips - OS X Daily
Question 213:
What should you do if an app on your iPhone stops responding?
A. Delete the app, then redownload from the App Store. B. Reset all settings. C. Restart the device. D. Force the app to close and reopen the app.
D. Force the app to close and reopen the app. If an app on your iPhone stops responding, closes unexpectedly, or won't open, one of the possible solutions is to force the app to close and reopen the app. This can help clear any temporary issues that may cause the app to malfunction. To force the app to close, you need to swipe up from the bottom of the screen until all running app cards appear, then swipe up on the app card to quit the app. To reopen the app, you need to tap the app icon on the Home Screen or in the App Library. The other options are not recommended as the first steps to troubleshoot an unresponsive app, as they may have unwanted consequences or not address the root cause of the problem. Deleting the app and redownloading it from the App Store may result in losing data that was stored in the app, and it may not fix the problem if the app is incompatible with your device or software version. Resetting all settings will erase all your customized settings, such as network, privacy, accessibility, and general preferences, and restore them to the default values. This may not fix the problem if the app is corrupted or has a bug. Restarting the device may help resolve some minor glitches, but it may not fix the problem if the app is conflicting with another app or service, or if the app needs an update. References: Apple Device Support Exam Prep Guide, page 9 If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open
Question 214:
DRAG DROP
Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
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