Apple APPLE-DEVICE-SUPPORT Online Practice Questions and Exam Preparation

Apple APPLE-DEVICE-SUPPORT Online Questions & Answers

• Question 201:

  How many times does Face ID attempt a face match before requiring you to enter a passcode?

  A. Seven
  B. Three
  C. Five
  D. Ten
  C. Five

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  Face ID is a biometric authentication feature that allows users to unlock their device with a facial scan. Face ID attempts to match the user's face with the stored data every time the device is woken up. However, there are situations where Face ID is not permitted or fails to recognize the user. In those cases, the user must enter their passcode or password to unlock the device. One of those situations is when there are five unsuccessful attempts to match a face. After five failed scans, Face ID is disabled and the user is prompted to enter their passcode or password. This is a security measure to prevent unauthorized access to the device by someone who does not look like the user. References: Face ID, Touch ID, passcodes, and passwords - Apple Support, What Is Face ID? - How-To Geek

• Question 202:

  Which type of account does an organization create for a user in Apple Business Manager or Apple School Manager?

  A. Personal Apple Account
  B. Secure Apple Account
  C. Managed Apple Account
  D. Business Apple Account
  C. Managed Apple Account

• Question 203:

  How do you access Wireless Diagnostics and view additional network information from the menu bar?

  A. Press and hold the Option key, then click the Wi-Fi icon.
  B. Click the Wi-Fi icon.
  C. Right-click the Wi-Fi icon, then click the network SSID.
  D. Press and hold the Command key, then click the Wi-Fi icon.
  A. Press and hold the Option key, then click the Wi-Fi icon.

• Question 204:

  Which two Continuity features work when a user is signed in with different Apple Accounts on two devices? (Select two.)

  A. Handoff
  B. AirDrop
  C. AirPlay to Mac
  D. Sidecar
  E. Auto Unlock
  B. AirDrop
  C. AirPlay to Mac

• Question 205:

  How can you control who can discover your iPhone or iPad when it's within AirDrop range?

  A. Set AirDrop to Contacts Only.
  B. Require a verification code from the other device in Password and Security settings.
  C. Turn off AirDrop in Privacy settings.
  A. Set AirDrop to Contacts Only.

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  According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it's within AirDrop range by setting AirDrop to Contacts Only. This means that only people in your Contacts app can see your device and send you content via AirDrop. You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop. The other two options, B and C, are not correct because they are not related to AirDrop settings. Requiring a verification code from the other device in Password and Security settings is a feature that helps you sign in to your Apple ID account on a new device. Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings. References: 1: How to use AirDrop on your iPhone or iPad - Apple Support, Section "How to adjust AirDrop settings". 2: Sign in with your Apple ID - Apple Support, Section "Use a verification code with two-factor authentication". 3: Privacy settings on iPhone - Apple Support

• Question 206:

  How do you start your MacBook Pro in macOS Recovery?

  A. Press and hold Command-Option-R until "Loading startup options" appears. Enter an administratorpassword, then click the macOS Recovery icon.
  B. Press and hold the power button until "Loading startup options" appears, click Options, then click Continue.
  C. Hold down the Power-Shift-Control-Option keys, then choose macOS Recovery.
  D. Press the power button, then immediately press and hold Command-R.
  B. Press and hold the power button until "Loading startup options" appears, click Options, then click Continue.

• Question 207:

  A user is experiencing network issues on their Mac. The network administrator requests that you send them a network report. Which Mac app should you use to give the network administrator a network report?

  A. Console
  B. Network Utility
  C. Wireless Diagnostics
  D. Wi-Fi Utility
  C. Wireless Diagnostics

• Question 208:

  After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

  A. Console
  B. Diagnostic Reporting
  C. Activity Monitor
  D. System Information
  C. Activity Monitor

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  Activity Monitor is an app that shows information about the processes running on your Mac, including how much CPU, memory, disk, network, and energy they use. You can use Activity Monitor to identify and quit processes that are slowing down your Mac or causing other issues. You can also view graphs and statistics of your Mac's performance and activity. To open Activity Monitor, go to Applications > Utilities, or use Spotlight to search for it. You can then select a process and click the Info button to see more details, or click the X button to quit the process. You can also sort the processes by different columns, such as CPU, Memory, or Energy, to see which ones are using the most resources. You can also choose different tabs to see different types of processes, such as CPU, Memory, Disk, Network, or Cache. Activity Monitor is a useful tool for troubleshooting performance issues on your Mac and optimizing its efficiency. References: Use Activity Monitor on your Mac, How to see all the running programs on your Mac, How to See Which Program Is Using All Your CPU on Mac, How to track and kill processes on your Mac

• Question 209:

  Safari profiles aren't syncing between a user's Mac and iPhone. What should you verify on the user's devices to resolve this issue?

  A. Profile syncing is turned on for the Apple Account.
  B. Safari extensions are turned on in the iCloud section of Apple Account settings.
  C. Safari is turned on in the iCloud section of Apple Account settings.
  D. Private Relay is turned on in the iCloud section of Apple Account settings.
  C. Safari is turned on in the iCloud section of Apple Account settings.

• Question 210:

  Which Console report details events while macOS is being used?

  A. Crash Reports
  B. Diagnostic Reports
  C. Spin Reports
  D. system.log file
  D. system.log file