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Avaya 72300X Online Practice Questions and Exam Preparation

72300X Exam Details

  • Exam Code
    :72300X
  • Exam Name
    :Avaya Aura Communication Applications Support
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :93 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 72300X Online Questions & Answers

  • Question 1:

    Which types of certificates can be verified from the Avaya Aura? Application Enablement Services (AES) web console?

    A. common a default Avaya SIP certificates
    B. only Avaya server certificates
    C. common and default Avaya server certificates
    D. default certificates and Avaya server certificates

  • Question 2:

    Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)

    A. Split horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register direct with Avaya Aura® Session Manager when connected to a corporate Wi-Fi.
    B. You must use HTTPS as opposed to HTTP when web browsing to the Element Management System (EMS).
    C. When ignoring traffic considerations, it is possible to co-reside WebRTC, Remote Worker, and SIP Trunking applications on the same Avaya Session Border Controller for Enterprise (SBCE).
    D. Remote Worker and SIP Trunking can use the same IP addresses for both services.
    E. You can SSH to Avaya Session Border Controller for Enterprise using PuTTY with standard port 22.

  • Question 3:

    A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to

    match a regular expression in Session Manager.

    Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura® Session Manager (SM)?

    A. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
    B. Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file.
    C. Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
    D. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.

  • Question 4:

    On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?

    A. webrtctrace on
    B. traceWEBRTC
    C. traceHTTP
    D. traceSBC

  • Question 5:

    You need to make a traceSBC in order to find a SIP trunk issue.

    After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

    A. traceSBC -trunk
    B. su sroot, then enter and finally enter traceSBC -now
    C. su root, then enter and finally enter traceSBC
    D. traceSBC -now
    E. sudo traceSBC

  • Question 6:

    The WebRTC snap-in is showing a yellow caution icon under License Mode.

    What does this error mode indicate?

    A. The license was installed incorrectly.
    B. The license 30 day grace period has expired.
    C. There is a license error but the snap-in continues to function.
    D. The snap-in license has expired and is out of service.

  • Question 7:

    To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)

    A. application
    B. configured certificates
    C. cluster status
    D. licensing status
    E. installation status

  • Question 8:

    What is the way to check the version of Presence Services snap-in installed on the Avaya BreezeTM platform?

    A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements>; Engagement Development Platform>; Server Administration, and read the Version displayed.
    B. Using Avaya Aura® System Manager (SMGR) Navigate to Elements>; Engagement Development Platform>; Server Management, and read the Version displayed.
    C. Using PuTTY SSH to the Avaya BreezeTM platform, login as cust, then execute the swversion command.
    D. Using PuTTY SSH to the Avaya BreezeTM platform, login as cust, then execute the swversion ?PresenceServices command.

  • Question 9:

    A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

    Which tool was used, and which symptoms were visible that pointed to this issue?

    A. List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
    B. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
    C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
    D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

  • Question 10:

    Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

    A. CSTA
    B. TSAPI
    C. SIP
    D. WCF

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