72300X Real Exam Questions and Verified Answers

Question 1 Multiple choice

To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)

A
Configured certificates
B
Licensing mode
C
Cluster Status
D
Installation status
E
WebRTC Service within Service Management > Services

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Correct answers: B, C, E

Question 2 Single choice

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A
Business Partners
B
Avaya Tier 2
C
Third Party Support
D
Avaya Tier 3

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Correct answer: B

Question 3 Single choice

You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform.

How can the application processes be started?

A
SSH to Avaya Breeze ™, and execute the start -a command.
B
SSH to Avaya Breeze ™, and execute the service presence start command.
C
Accept Service on the cluster using Avaya Aura? System Manager web GUI.
D
SSH to Avaya Breeze ™, and execute the service ps start command.

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Correct answer: C

Question 4 Single choice

Which method can be used to verify the Client and TSAPI services have been administered correctly?

A
The TSAPI test is call initiated from CTI endpoints using SIP telephones.
B
The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command.
C
The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
D
The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.

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Correct answer: C

Question 5 Single choice

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

A
List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
B
traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
C
traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
D
traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server
instead of Session Manager

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Correct answer: A

Question 6 Multiple choice

What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)

A
Login to the EMS using a web browser, then click on Logs > System Logs.
B
Login to the active SBCE, and cat /archive/syslog/ipcs/ipcs.log.
C
Login to the EMS and cat /archive/syslog/ipcs/ipcs.log.
D
Login to the EMS using a web browser, then click on the active SBCE under Installed Devices, then click on View System Logs.
E
Login to the EMS and cat /var/log/ipcs.log.

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Correct answers: A, B

Question 7 Single choice

A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP
Address in the configuration.

Where would you go to correct this problem?

A
Use SSH to Avaya Breeze ™, and run SMnetSetup.
B
Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.
C
Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.
D
Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform <
Server Administration, and edit the Server Instance.

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Correct answer: D

Question 8 Single choice

Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)?

A
the Duplication menu in SMGR web interface
B
the Replication menu in WebRTC web interface
C
the Synchronization menu in Breeze web interface
D
the Replication menu in SMGR web interface

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Correct answer: D

Question 9 Multiple choice

To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

A
in the Application Relay tab of the Relay Services page
B
in the Networks tab of the Network Management page
C
in the Interfaces tab of the Network Management page
D
in the Reverse Proxy tab of the Relay Services page

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Correct answers: A, B

Question 10 Single choice

How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

A
Web browse to Avaya Aura® System Manager (SMGR), navigate to Services > Events > Logs > Log
Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.
B
Use SSH to the PresenceServices Avaya Breeze™ node and execute the ce dlogon PresenceServices command.
C
Use SSH to the PresenceServices Avaya Breeze™ node and execute the edp dlogon all command.
D
Use SSH to Avaya Aura® System Manager (SMGR) and execute the edp dlogon all command.

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Correct answer: A