72300X Exam Details

  • Exam Code
    :72300X
  • Exam Name
    :Avaya Aura Communication Applications Support
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :93 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 72300X Online Questions & Answers

  • Question 31:

    Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

    A. It is not anchored on the Avaya Aura® Media Server.
    B. It is anchored on the Avaya Aura® Media Server if using SIP agent.
    C. It is anchored on the Avaya Aura® Media Server until the agent answers the call.
    D. It is anchored on the Avaya Aura® Media Server for the duration of the call.

  • Question 32:

    Which three standards does the Avaya Aura® Application Enablement Services (AES) support? (Choose three.)

    A. Computer Supported Telecommunications Applications (CSTA)
    B. Media Stream Reservation Protocol (MSRP)
    C. Telephony Server API (TSAPI)
    D. Java Telephony API (JTAPI)
    E. Far End Camera Control (FECC)

  • Question 33:

    Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working. Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

    A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
    B. Avaya Breeze ™ command line, and run the status service command.
    C. Avaya Aura® System Manager web GUI, and navigate to Breeze Dashboard.
    D. Avaya Aura® System Manager command line, run the status service command.

  • Question 34:

    Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers. What needs to be changed in SBCE to make this happen?

    A. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
    B. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
    C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
    D. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

  • Question 35:

    Which three statements about Avaya Breeze TM with WebRTC Snap-in are true? (Choose three.)

    A. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura® Media Server (AAMS).
    B. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
    C. WebRTC uses the Avaya Aura® Media Server (AAMS) to convert WebRTC media to SIP media.
    D. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
    E. The web browser uses the “Cluster IP Address” to reach an Avaya Breeze ™ node when making a WebRTC call.

  • Question 36:

    When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox. Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

    A. B = history info
    B. To
    C. Request
    D. P-Asserted-Identity

  • Question 37:

    In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

    A. Enable traceFM with the STUN/TURN option enabled.
    B. Enable traceSBC with the STUN/TURN option enabled.
    C. Enable traceHTTP with the STUN/TURN option enabled.
    D. Enable debug logging on SBCE and look in ipcs.log.

  • Question 38:

    Refer to the exhibit.

    In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:

    Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.

    You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.

    Which action needs to be taken to solve this problem?

    A. Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.
    B. Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.
    C. Obtain and install an Avaya BreezeTM license on webLM with more instances of Avaya BreezeTM nodes.
    D. Edit the cluster to change the cluster profile from Core Platform to General Purpose.

  • Question 39:

    After a new implementation the customer began to experience dropped calls and an `all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

    Which pre-implementation step was omitted?

    A. properly sizing trunk capacity
    B. interoperability testing
    C. upgrading the circuits
    D. correct licensing specifications

  • Question 40:

    A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.

    Which two pre-implementation steps were omitted? (Choose two.)

    A. Establish connectivity.
    B. Test all third-party equipment and software.
    C. Provide accurate licensing specification.
    D. Access support.avaya.com to verify customer systems compatibility.
    E. Upgrade Communication and Session Manager.

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