72300X Exam Details

  • Exam Code
    :72300X
  • Exam Name
    :Avaya Aura Communication Applications Support
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :93 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 72300X Online Questions & Answers

  • Question 81:

    Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

    A. Business Partners
    B. Avaya Tier 2
    C. Third Party Support
    D. Avaya Tier 3

  • Question 82:

    Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)?

    A. the Duplication menu in SMGR web interface
    B. the Replication menu in WebRTC web interface
    C. the Synchronization menu in Breeze web interface
    D. the Replication menu in SMGR web interface

  • Question 83:

    You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.

    To solve this problem, which two actions need to be completed? (Choose two.)

    A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
    B. Export the SBCE identity certificate and import it into SM.
    C. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
    D. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

  • Question 84:

    In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?

    A. Use puTTY SSH to the Avaya Breeze ™ platform, login as cust, then execute the swversion command.
    B. Use Avaya Aura ® System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
    C. Use Avaya Aura ® System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
    D. Use puTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion – PresenceServices command.

  • Question 85:

    In Avaya Aura® Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?

    A. sysstatus
    B. vmstat
    C. appstat
    D. statapp

  • Question 86:

    Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).

    How does AAM get a copy of the Trusted SMGR CA Certificate?

    A. The certificate is retrieved from SMGR automatically when AAM services are started.
    B. The certificate needs to be manually installed.
    C. The certificate installs as a result of running `initTM -f'.
    D. The certificate installs as a result of the enrollment process.

  • Question 87:

    Refer to the exhibit.

    SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).

    Based on the exhibit, which statement about the message flow is true?

    A. Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager.
    B. Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.
    C. The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.
    D. Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

  • Question 88:

    Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

    1.

    Clearly stated the problem.

    2.

    Detailed the findings.

    3.

    Clarified the problem.

    When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

    A. Identify a patch to fix the problem.
    B. Update the Knowledge Management database.
    C. Implement a solution.
    D. Determine the cause.

  • Question 89:

    A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past. Which Discipline in 8D Methodology describes the action of the Network Administrator?

    A. D4
    B. D3
    C. D2
    D. D1

  • Question 90:

    Which two trace tools are available for Session Manager? (Choose two.)

    A. the CallTrace command on the Session Manager Command Line Interface
    B. the traceSM command on the Session Manager Command Line Interface
    C. Trace Viewer in the System Manager GUI
    D. the List trace command on the Session Manager Command Line Interface
    E. Pcap

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