72300X Exam Details

  • Exam Code
    :72300X
  • Exam Name
    :Avaya Aura Communication Applications Support
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :93 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 72300X Online Questions & Answers

  • Question 21:

    In which way can you check if the Avaya Aura® Messaging (AAM) server is using the correct certificate?

    A. Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates
    B. Using AAM SMI, navigate to Messaging > Software Management > Software Verification
    C. Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates
    D. Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application Certificates

  • Question 22:

    In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

    A. Automatic mode
    B. Real-time mode
    C. Ladder mode
    D. Summary-time mode
    E. Non real-time mode

  • Question 23:

    Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

    1.

    Clearly stated the problem.

    2.

    Detailed the findings.

    3.

    Clarified the problem.

    When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

    A. Install a patch to fix the problem.
    B. Praise individuals for contribution.
    C. Implement a solution.
    D. Update the Knowledge Management database.

  • Question 24:

    Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

    A. An RTP media stream will always bypass an SBCE.
    B. An RTP media stream will only flow through the SBCE if it is encrypted.
    C. An RTP media stream will transcode the codec as it flows the SBCE.
    D. An RTP media stream will typically flow through the SBCE.

  • Question 25:

    A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.

    What is the cause of the problem?

    A. A coverage path has not been setup.
    B. The Call Forwarding feature has not been assigned to a button.
    C. Data Privacy is enabled in the station's Class of Service.
    D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.

  • Question 26:

    Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)

    A. 20 Voice Ports are always reserved for retrieving messages.
    B. AAM can run on Avaya-provided hardware that runs Linux® and Avaya Aura® System Platform, or VMware in a virtualized environment.
    C. You can choose to use the Avaya Message Store or Microsoft Exchange Store.
    D. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.
    E. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).

  • Question 27:

    After upgrading Avaya Aura® Application Enablement Services (AES), the customer's CTI application does not seem to be working.

    Which two methods can be used to verify AES system status? (Choose two.)

    A. Access the TSAPI web interface to monitor AES.
    B. Access the AES command line, and run the status aesvcs cti-link command.
    C. Access the AES web console, and view the services status in the AES menu.
    D. Access Communication Manager (SAT), and run the statapp command to view AES services status.
    E. Using Communication Manager's System Administration Terminal (SAT), run the status aesvcs cti-link command to see the service state.

  • Question 28:

    Which statement about Avaya Tier 2/Business Partners is true?

    A. They immediately escalate to Tier 3 as issue is encountered.
    B. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
    C. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
    D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.

  • Question 29:

    You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform. How can the application processes be started?

    A. SSH to Avaya Breeze ™, and execute the start –a command.
    B. SSH to Avaya Breeze ™, and execute the service presence start command.
    C. Accept Service on the cluster using Avaya Aura? System Manager web GUI.
    D. SSH to Avaya Breeze ™, and execute the service ps start command.

  • Question 30:

    In which two Avaya Aura® Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)

    A. signaling-group
    B. ip-network-region
    C. ip-network-map
    D. trunk-group

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