Avaya 6202 Online Practice Questions and Exam Preparation

Avaya 6202 Online Questions & Answers

• Question 1:

  You are migrating a CCMS database from a previous release of Contact Center Manager Server (CCMS) which was co-resident with Command Control Toolkit (CCTT), and is about to restore the database using the restore option from the database maintenance utility, The new CCMS is co-resident with CCT What will corrupt the database once the restore has completed?

  A. Restore contents="Data"
  B. Restore contents ="Schema"
  C. Application options = "CCT" and "CCMS"
  D. Applications options= "CCMS" and Media Type = "Tape Drive"
  B. Restore contents ="Schema"

• Question 2:

  You increased the multicast time to live value on Contact Center Manager Server (CCMS) Later when checking the RTD multicast configuration, it is discovered that the original setting is still in effect Which service must be restarted in Windows Services so that the new value can take effect?

  A. CCMA lceRTDService, the CCMA Real-Time Display Service
  B. CCMS RDC_Service, the Real-Time Data Calculator Service
  C. CCMS RSM_Service, the Real-Time Statistical Manager Service
  D. CCMS SDP_Service, the Statistical Data Propagator Service
  D. CCMS SDP_Service, the Statistical Data Propagator Service

• Question 3:

  Which three operating systems are supported for a Contact Center Manager Application (CCMA) client installation?(Choose three)

  A. Windows 2000 Professional
  B. Windows XP Professional SP2 or later
  C. Windows Vista Business SP1 (32-bit)
  D. Windows Vista Basic
  E. Windows 7
  B. Windows XP Professional SP2 or later
  C. Windows Vista Business SP1 (32-bit)
  E. Windows 7

• Question 4:

  A customer has an Avaya AuraTM Contact Center installed with License Manager co-resident on Contact Center Manager Server (CCMS) Which two operations can the License manager Configuration utility be used to perform on the server? (Choose two)

  A. Display status of Primary and Secondary License Manager
  B. Display the maximum number of Voice Agents allowed to login
  C. Display License Manager Communication error codes
  D. Apply a new License Manager unlock code to reset the grace period
  A. Display status of Primary and Secondary License Manager
  D. Apply a new License Manager unlock code to reset the grace period

• Question 5:

  You are configuring the RSM settings on a newly installed Contact Center manager Server (CCMS). Which address is within the acceptable range for use as an IP multicast address on CCMS?

  A. 223.0.0.255
  B. 225.0.1.254
  C. 242.0.1.0
  D. 240.25.255.254
  B. 225.0.1.254

• Question 6:

  You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server Utility installation. Which operation on the server can the Server Utility perform?

  A. Perform event preferences
  B. Perform database restores
  C. Administer Contact Center Agent login credentials
  D. Modify Real-Time Display interface parameters
  A. Perform event preferences

• Question 7:

  A company is planning to implement a stand-alone Contact Center Manager Server (CCMS) license with 50 Voice Agents. Which license type should the company purchase?

  A. Essential
  B. Nodal NCC
  C. Nodal Enterprise
  D. Corporate Enterprise
  A. Essential

• Question 8:

  When preparing a server platform operating system with 8 GB of RAM and 500 GB of hard drive space for Contact Center Manager Server (CCMS) XXXX will how you configure the server's Virtual Memory settings?

  A. Set the Virtual Memory to equal one-half of the physical memory
  B. Set the Virtual Memory to equal the physical memory
  C. Set the Virtual Memory to equal two times the physical memory
  D. Let the Operating System manage the Virtual Memory
  A. Set the Virtual Memory to equal one-half of the physical memory

• Question 9:

  You have just completed the installation of Contact Center Manager Server (CCMS) and Licensing Manager on a Platform Vendor Independent (PVI). How should you complete the installation of the Server Utility?

  A. You will need to have Avaya support personnel remotely install the Server Utility
  B. You can reinsert the installation DVD and run setup exe again, selecting only the Server Utility to be installed
  C. You will need to restart the entire installation process, beginning with the installation of the operating system
  D. You can install the Server Utility from a shortcut on the Windows Start menu
  B. You can reinsert the installation DVD and run setup exe again, selecting only the Server Utility to be installed

• Question 10:

  After completing the in installation of the Contact Center Manager Server (CCMS), you want to display the installation log. What is the path to this log?

  A. D:\Avaya\Logs\PV|
  B. C:\Logs\CCMS
  C. C:\Avaya\Logs\Sysops
  D. D:\Log\CMS
  C. C:\Avaya\Logs\Sysops