Avaya 6202 Online Practice Questions and Exam Preparation

Avaya 6202 Online Questions & Answers

• Question 51:

  In a SIP based Avaya AuraTM Contact Center, the Contact Center Manager Server (CCMS) supports secure Transport Layer Security (TLS) communication. When implementing Security Certificate management for TLS in the CCMS, what is the first step that must be accomplished?

  A. Create the Certificate Store in the CCMS
  B. Apply the Signed Certificate to the CCMS
  C. Create a Certificate Signing Request (CSR) file from the CMS
  D. Apply the Certificate Authority (CA) Root Certificate to the CCMS
  D. Apply the Certificate Authority (CA) Root Certificate to the CCMS

• Question 52:

  A customer works a High Availability solution installed. As a part of the solution, you are implementing active and standby Contact Center Manager Servers (CCMS) with Managed IP. A Contact Center Manager Application (CCMA) server will manage both via the Manage IP addresses.

  Which statement about Managed IP and server name indentify in the CCMA server is true?

  A. A DNS or a CCMA hosts file must be configured with only the host server name of the active server and the Managed Contact Center Server Subnet IP address
  B. A DNS or a configured with only the host server name of the active server and the Contact Center Server Subnet IP address
  C. A DNS or a configured with a Pseudo Managed Server Name and managed Contact Center Server Subnet IP of the active server pair and Standby servers
  D. A DNS or a CCMA hosts file must be configured with the host server name of each active and Standby servers and the ELAN Subnet IP of each one of them
  C. A DNS or a configured with a Pseudo Managed Server Name and managed Contact Center Server Subnet IP of the active server pair and Standby servers

• Question 53:

  You are configuring the Contact Center Manager Server (CCMS) operating system as part of the pre- installation tasks. What is a valid name for the server computer name?

  A. Toronto2
  B. 2Toronto
  C. Toronto2_
  D. Toronto 2
  A. Toronto2

• Question 54:

  Which main components on Avaya AuraTM for Midsize Enterprises (formerly known as MBT), must be configured to integrate with Contact Center Manager Server (CCMS) in an Avaya AuraTM Contact Center environment?

  A. System Platform, Media Server and Utility Server
  B. Cdom, WebLM License Manager and XEN Server
  C. SIP Enablement Services, Application Enablement Services and Communications Manager
  D. Office Communications Server, Media Application Server and Converged Office Server
  C. SIP Enablement Services, Application Enablement Services and Communications Manager

• Question 55:

  A customer is installing Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch with a remote survivable CS1000 backup site (Geographical Redundancy) As part of the solution the customer wants to implement xxx AML based contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote Backup site. You are currently installing the primary site CCMS? What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media Gateway)?

  A. during CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000 SMG ELAN IP address in the "Alternative Switch IP Address" Field
  B. during CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000 SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field
  C. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will distribute the primary CCMS registration IP to the backup CS1000 SMG
  D. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field under the CS1000 tab in the Installation Wizard
  A. during CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000 SMG ELAN IP address in the "Alternative Switch IP Address" Field

• Question 56:

  A customer has Avaya AuraTM Midsize Enterprise (formerly MBT) and is implementing SIP Based Contact Center Manager (CCMS), They are running the installation wizard and have reached the installation Data window Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?

  A. the AES Server IP address
  B. the Avaya Communications Server 1000(CS1000) Network Routing Server (NRS) IP address
  C. the SES Server IP address
  D. the Media Server IP address
  A. the AES Server IP address

• Question 57:

  A customer has an Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server (CCMS) has acquired the CDN What should be occurring at this time on the CS1000 switch?

  A. VSID is defined
  B. CNTL should be set to YES
  C. RPRT should be set to YES
  D. The ASID parameter should set to YES
  B. CNTL should be set to YES

• Question 58:

  You want to implement High Availability which licensable feature is needed as a part of the License File?

  A. Multiplicity
  B. Networking
  C. Standby Server
  D. Universal Networking
  C. Standby Server

• Question 59:

  An Avaya AuraTM Agent Desktop client is running Windows XP with SP3 installed. You want to ensure that the real-time reporting data will be xxx the client Which two methods will ensure this? (Choose two.)

  A. Add Internet Explorer to the firewall exception list
  B. Add the address0.0.0.0 to the trusted site list under the Internet Explorer
  C. Disable both multicast and unicast at the Contact Center Manager Administration (CCMA) server
  D. Open the appropriate ports in the client firewall
  E. Windows XP with SP3 is not supported, only SP2 and lower an supported
  A. Add Internet Explorer to the firewall exception list
  D. Open the appropriate ports in the client firewall

• Question 60:

  Which pre-installation preparations must be completed on a Platform Vendor Independent (PVI) server before installing Avaya AuraTM Contact Center server applications?

  A. Enable IPV6 . Ensure SNMP is disabled. Enable NetBIOS. The ELAN card must be first in the binding order
  B. Enable IPV6. Ensure SNMP is enabled. Enable NetBIOS. The Contact Center Subnet (CLAN) card must the first in the binding order
  C. Disable IPV6. Ensure SNMP is enabled. Disable NetBIOS. The Contact Center Subnet (CLAN) card must be first in the binding order
  D. Disable IPV6. Ensure SNMP is enabled .Disable NetBIOS .The ELAN card must be first in the binding order
  C. Disable IPV6. Ensure SNMP is enabled. Disable NetBIOS. The Contact Center Subnet (CLAN) card must be first in the binding order