Avaya 6202 Online Practice Questions and Exam Preparation

Avaya 6202 Online Questions & Answers

• Question 61:

  You are installing a standalone Contact Center Manager Server (CCMS) The Application will be installed on a Windows Server 2008 operating system. As a part of the Windows Server 2008 operating system preparation the IPv6 option needs to be removed.

  What is one way to disable IPv6 functionality?

  A. IPv6 is disabled by default on Windows Server 2008 operating system
  B. Perform a NET USE IPV6 DISABLE within a command window
  C. Under Control Panel, go to System and Security and remove IPv6 addressing
  D. Right chick on the Local Area Connection Adaptor and select Properties, then clear the IPv6 check box
  D. Right chick on the Local Area Connection Adaptor and select Properties, then clear the IPv6 check box

• Question 62:

  You have been asked to activate Avaya AuraTM Agent Desktop Display functionality in the Call Center

  Which component is a prerequisite for Agent Desktop Display in the Avaya AuraTM Contact Center environment?

  A. properly configured parameters on the Multimedia server
  B. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMM)
  C. unicast communication from the CCMS to the client PCs
  D. multicast or unicast communication from CCMS to Contact Center Manager Administration (CCMA)
  D. multicast or unicast communication from CCMS to Contact Center Manager Administration (CCMA)

• Question 63:

  You have installed Contact Center Manager Administration (CCMA), and need to change SSL and ADAM (Active Directory Application Mode) port numbers due to a port conflict On CCMA server, what is used to change the port number?

  A. CCMA Launch pad Configuration
  B. Server Configuration Parameter
  C. ADAM Port Number Utility
  D. AD-LDS ADSI Edit
  C. ADAM Port Number Utility

• Question 64:

  You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server The CCMA cannot establish a connection to the Contact Center Manager Server (CCMS) What is one of the first steps to troubleshoot the problem?

  A. Reinstall CCMA
  B. Ensure that the correct sys-admin password is being used
  C. Change the IP multicast sending address on the CCMS server
  D. Ensure that the CCMS and CCMA servers have been added to a domain
  B. Ensure that the correct sys-admin password is being used

• Question 65:

  A customer has a multimode environment with Network Control Center (NCC), Contact Center Manager Administration (CCMA), and co-resident Contact Center Manager Server (CCMS) License manager Server Utility. What is the correct order to upgrade their servers?

  A. co-resident CCMS/License Manager/Server Utility, then NCC then CCMA
  B. CCMA, then NCC then co-resident CCMS/License Manager/Server Utility
  C. NCC, then CCMA then co-resident CCMS/License Manager/Server Utility
  D. NCC, then co-resident CCMS/License Manager/Server Utility then CCMA
  B. CCMA, then NCC then co-resident CCMS/License Manager/Server Utility