Oracle 1Z0-1003-22 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003-22 Online Questions & Answers

• Question 1:

  While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.

  Which configuration supports the requirementto hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?

  A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.
  B. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.
  C. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.
  D. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.
  A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.

• Question 2:

  A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

  A. Enable the 'Install' action within the Start Activity context.
  B. Enable the 'Install' action within the Edit/View Activity context.
  C. Enable the 'Install' action within the Add/Details Inventory context.
  D. Enable the 'Install' action within the Inventory Grid context.
  C. Enable the 'Install' action within the Add/Details Inventory context.

• Question 3:

  A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.

  Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?

  A. Create a 'start-after' link template between the preliminary work and the scheduled work.
  B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
  C. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
  D. Create a 'start-before' link template between the preliminary work and the scheduled work.
  D. Create a 'start-before' link template between the preliminary work and the scheduled work.

• Question 4:

  Your customer has technicians in the field and at times they need to move an activity to another technician using Collaboration.

  How do you enable this functionality for your customer?

  A. Enable the 'Allow activity move via chat" for the"Technician" User Type.
  B. Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.
  C. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.
  D. Enable the "Allow inventory move via chat" for the "Technician" User Type.
  C. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.

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  https://docs.oracle.com/cloud/august2015/servicecs_gs/FAUTY/FAUTY.pdf(19)

• Question 5:

  Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

  A. A given launch condition can be assigned to multiple message scenariossimultaneously.
  B. A given launch condition can only be assigned to one message scenario at a time.
  C. A given message scenario can only include one launch condition at a time.
  D. A given message scenario can include multiple launch conditions simultaneously.
  B. A given launch condition can only be assigned to one message scenario at a time.
  D. A given message scenario can include multiple launch conditions simultaneously.

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  https://docs.oracle.com/en/cloud/saas/field-service/18a/famsc/message- scenario-configuration-guide.pdf

• Question 6:

  Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.

  Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

  A. The activity duration is set as 30 minutes when no learned statistics are available.
  B. The activity duration is set as 30 minutes.
  C. The activity duration is set as 30 minutes when learned statistics are available.
  D. The activity duration is set as 48 minutes.
  E. The activity duration is set as 48 minutes when no learned statistics are available.
  F. The activity durationis set as 48 minutes when learned statistics are available
  D. The activity duration is set as 48 minutes.

• Question 7:

  Which two statement are correct regarding activity assignment via Collaboration?

  A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
  B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
  C. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
  D. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
  A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
  B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.

• Question 8:

  Which two are correct statements regarding Daily Extract file data configuration?

  A. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.
  B. Customized data sets can be created for individual instances of OFSC.
  C. Data from a single data set can be configured to be extracted in any numberof Daily Extract files
  D. All data sets can be configured to include custom properties and fields.
  E. Daily Extract files cannot be set up to extract data from multiple data sets
  C. Data from a single data set can be configured to be extracted in any numberof Daily Extract files
  D. All data sets can be configured to include custom properties and fields.

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  https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FAADU/Administration- 6.htm#FAADUID-0000041b

• Question 9:

  A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.

  In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.

  What configuration must be used to support this requirement?

  A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.
  B. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.
  C. Set a message stepthat updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.
  D. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.
  A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.

• Question 10:

  A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.

  You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.

  How do you configure this via theActivity Types screen?

  A. Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.
  B. Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.
  C. For every Activity Type you need to modify, click the 'Modify' action and select the 'All- Day' Time Slot for them.
  D. Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.
  D. Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.