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1Z0-1003-22 Real Exam Questions

Oracle Field Service 2022 Implementation Professional

132 questions available · Page 1 of 14

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Question 1 Single choice

Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?

  1. A

    Ensure that the assigned User Type has read/write access to the Filters configuration screen.

  2. B

    Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.

  3. C

    Select the "Dynamic" option when specifying the filter conditions.

  4. D

    Deselect the "Dynamic" option when specifying the filter conditions.

Show answer and explanation

Correct answer: B

Question 2 Single choice

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.

Which configuration supports this requirement?

  1. A

    Add the "Activity" property to the Request Grid context in Mobility.

  2. B

    Add the appropriate activity properties to the Request Grid context in Mobility.

  3. C

    Add the "Activity" property to the "Identify service request by" identifier context.

  4. D

    Add the appropriate activityproperties to the "Identify service request by" identifier context.

Show answer and explanation

Correct answer: A

Question 3 Multiple choice

Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?

  1. A

    It is possible to name the entity tables and corresponding fields for reporting when configuringDaily Extract and BICS outbound integration channels.

  2. B

    While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.

  3. C

    Daily Extract and BICS channel configurations for a specificdata set must contain the same fields.

  4. D

    A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.

  5. E

    It is possible to clone the Daily Extract channel configuration for use withthe BICS channel and vice versa.

Show answer and explanation

Correct answers: D, E

Explanation

https://docs.oracle.com/en/cloud/saas/field-service/18c/faded/about-daily-extract.html#about-daily-extract

Question 4 Single choice

A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.

These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.

Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

  1. A

    GET 'resources' request

  2. B

    'activityBookingOptions' request

  3. C

    'bookingStatuses' request

  4. D

    'findMatchingResources' request

Show answer and explanation

Correct answer: A

Question 5 Multiple choice

Your customer wants toupdate technician inventory using the Inbound API using the following:

Given the <head> node of this request, which two statements are correct?

  1. A

    Any existing inventory not listed in the body of the request will be deleted

  2. B

    Required inventory can be specified

  3. C

    Only serialized inventory will be updated.

  4. D

    Customer inventory will be updated

  5. E

    Only inventory in a technician's pool will be affected

Show answer and explanation

Correct answers: A, C

Question 6 Single choice

A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route ontheir mobile device.

How do you use filters to satisfy this requirement?

  1. A

    Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.

  2. B

    Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for
    the User Type of the technician.

  3. C

    Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the UserType of the technician.

  4. D

    Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for
    the User Type of the technician.

Show answer and explanation

Correct answer: A

Question 7 Single choice

Youwant to copy Thursday's Time Slot-Based quota to Friday.

On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?

  1. A

    Select Friday using the calendar. Click "Mass populate" and select thenext day value = previous day value * percent operation with an 85% value.

  2. B

    Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Thursday as the destination day with an85% value.

  3. C

    Select Thursday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.

  4. D

    Select Thursday using the calendar. Click "Masspopulate" and select the copy day-today operation and select Friday as the destination day with an 85% value.

  5. E

    Select Friday using the calendar. Click "Mass populate" and select the copy day-to-day operate and select Thursday as the destination day withan 85% value.

Show answer and explanation

Correct answer: E

Question 8 Multiple choice

Which two statements are true regarding managing inventory in OFSC?

  1. A

    Resources can share inventory when using OFSC Collaboration.

  2. B

    The only inventory pools are "customer", "resource", and "installed".

  3. C

    Inventory can beadded to a bucket on the Resource Tree and shared among all child resources.

  4. D

    Resources can share inventory when they are working as a team.

Show answer and explanation

Correct answers: B, D

Explanation

https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FACMU/CoreManage-8.htm#FACMUconcept_xgr_bmq_gs

Question 9 Single choice

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.

The problem is that some of the new key values might already be associated with other work zones,
thereby creating potential conflicts.

What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

  1. A

    Include {"autoResolveConflicts": "1"} as part of the body of the request.

  2. B

    Specify a parameter of "autoResolveconfiicts=1" within the request.

  3. C

    Specify a parameter of "autoResolveconflicts=true" within the request.

  4. D

    Include {"autoResolveConflicts": "true") as part of the body of the request.

Show answer and explanation

Correct answer: C

Explanation

https://docs.oracle.com/en/cloud/saas/field-service/18a/cxfsc/OFSC_Resolving_Conflicts_During_Work_Zone_Creation.html

Question 10 Single choice

Yourcustomer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.

Which statement explains how this can be supported?

  1. A

    In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.

  2. B

    In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

  3. C

    In the Message Scenario screen's Next Stepstab of message B, add message A as the Next Message Step with the final status Failed".

  4. D

    In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

Show answer and explanation

Correct answer: B