Oracle 1Z0-1003-22 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003-22 Online Questions & Answers

• Question 51:

  Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

  A. quota for extended activities being consumed from a single, shorter time slot
  B. managing quota and capacity for service windows
  C. average quota and capacity calculation for time slots
  D. overlapping time slots stranding quota
  B. managing quota and capacity for service windows
  D. overlapping time slots stranding quota

  ---

  https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FACCU/FACCU.pdf

• Question 52:

  A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the 'Resource is a contingent worker1 feature enabled. Which three of the following are correct regarding how those contingent workers will be handled by OFSC?

  A. Routing may assign activities to them, but contingent workers will not be included in quota calculations.
  B. Contingentworkers cannot participate in Teamwork within OFSC.
  C. Contingent workers' reported activity durations are not factored into company-wide statistics and estimations.
  D. Contingent workers will be included in quota calculations, but routing will not assignactivities to them.
  E. Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.
  A. Routing may assign activities to them, but contingent workers will not be included in quota calculations.
  B. Contingentworkers cannot participate in Teamwork within OFSC.
  C. Contingent workers' reported activity durations are not factored into company-wide statistics and estimations.

• Question 53:

  Acustomer is using the following within the "get_capacity" request of the SOAP Capacity API.

  2017-05-10

  2017-05-15

  general

  Given the body of the request, which statement is true regarding the dates that willbe returned in the response?

  A. The customer will obtain results for dates May 10th and May 15th.
  B. The customer will obtain results for dates between May 10th and May 15th, both inclusive.
  C. Only if there is quota available, the customer will obtainresults for dates between May 10th and May 15th.
  D. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.
  A. The customer will obtain results for dates May 10th and May 15th.

• Question 54:

  On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'. Which describes the 'Other Activities' that contribute to the values displayed in that column?

  A. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
  B. non-scheduled activities that exist within the Capacity Area bucket
  C. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions
  D. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
  D. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes

• Question 55:

  The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?

  A. The activity turns red and a Resource Tree warning appears.
  B. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
  C. The activity turns red, a Resource Tree warning appears and a message scenario is launched (if configured).
  C. The activity turns red, a Resource Tree warning appears and a message scenario is launched (if configured).

• Question 56:

  Which two statements are correct regarding the characteristics of an SLA window?

  A. An SLA window indicates when an activity should be completed.
  B. An SLA window indicates how long an activity should take to complete.
  C. An SLA window indicates that there is enough time available within it to perform an activity.
  D. An SLA window indicates when an activity should start.
  A. An SLA window indicates when an activity should be completed.
  D. An SLA window indicates when an activity should start.

• Question 57:

  What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

  A. When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.
  B. When the routing plan runs, ordered activities will be considered for assignment and not- ordered activities will remain inthe bucket.
  C. When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.
  D. When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.
  D. When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

• Question 58:

  What happens when you enable the assignment parameter "Limit work by points"?

  A. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.
  B. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.
  C. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.
  D. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit
  D. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

  ---

  https://docs.oracle.com/cd/E62445_01/4.5_SmartRouting_User_Guide.pdf

• Question 59:

  A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.

  Which option enables that ability?

  A. Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.
  B. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.
  C. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.
  D. Verify that access to Mobility is enabled within the Dispatcher User Type.
  C. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.

• Question 60:

  A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.

  Which two options are correct regarding how this requirement is supported?

  A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
  B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
  C. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
  D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
  A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
  B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.