Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.
What two configurations are required to be in place to support this requirement?
A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
B. Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.
C. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.
D. The resource type setting "Working time includes travel to first activity" must be selected.
Identify three examples of how filters are utilized within Oracle Field Service Cloud.
A. Define activity and/or resource assignment preferences within Routing Plans.
B. Display only certain users within the Users screen.
C. Restrict the number of activities that appear on resources' routes.
D. Display only certain resources within the Daily view.
E. Display only certain activities or resources within the List View.
A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?
A. Password must contain upper and lowercase letters.
B. Password must contain special symbols.
C. Password must differ from old password.
D. Password must not contain more than X characters.
E. Password must not contain personal details.
F. Password must contain letters.
Which two Resource Type roles offer the ability for routing to assign activities?
A. Vehicle
B. Field Resource
C. Tool
D. Bucket
E. Organization Unit
A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required tomeet this requirement?
A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".
B. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"
C. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".
D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue
Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
A. Ensure that the assigned User Type has read/write access to the Filters configuration screen.
B. Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.
C. Select the "Dynamic" option when specifying the filter conditions.
D. Deselect the "Dynamic" option when specifying the filter conditions.
A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route ontheir mobile device.
How do you use filters to satisfy this requirement?
A. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
B. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
C. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the UserType of the technician.
D. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?
A. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.
B. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updatedwith real-time traffic data.
C. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.
D. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.
Which option is correct when "Sharing of the skill in Teamwork" is setto "Summary" for the technicians that have the option to share skills?
A. The team gets the total sum of work skill levels of just one of the team members.
B. The team gets the maximal work skill level of all the team members.
C. The team gets the total sum of work skill levels of all the team members.
D. The assigned work skill assigned to a member does not affect the skills of the team.
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
A. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
B. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.
C. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
D. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.
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