Exam Details

  • Exam Code
    :1Z0-1003-22
  • Exam Name
    :Oracle Field Service 2022 Implementation Professional
  • Certification
    :Oracle Field Service Cloud Service
  • Vendor
    :Oracle
  • Total Questions
    :132 Q&As
  • Last Updated
    :May 13, 2024

Oracle Oracle Field Service Cloud Service 1Z0-1003-22 Questions & Answers

  • Question 41:

    A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.

    These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.

    Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

    A. GET 'resources' request

    B. 'activityBookingOptions' request

    C. 'bookingStatuses' request

    D. 'findMatchingResources' request

  • Question 42:

    A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.

    Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?

    A. Create a 'start-after' link template between the preliminary work and the scheduled work.

    B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).

    C. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).

    D. Create a 'start-before' link template between the preliminary work and the scheduled work.

  • Question 43:

    Which two are correct statements regarding Daily Extract file data configuration?

    A. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.

    B. Customized data sets can be created for individual instances of OFSC.

    C. Data from a single data set can be configured to be extracted in any numberof Daily Extract files

    D. All data sets can be configured to include custom properties and fields.

    E. Daily Extract files cannot be set up to extract data from multiple data sets

  • Question 44:

    Which two statements are true regarding integrationsbetween OFSC and DBaaS?

    A. Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.

    B. Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.

    C. Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.

    D. DBaaS integration enables OFSC to act as a system of record for activity data.

  • Question 45:

    Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

    A. Tool

    B. Bucket

    C. Organization Unit

    D. Field Resource

    E. Vehicle

  • Question 46:

    Which three Launch Conditions include configurable trigger thresholds?

    A. 'Route is activated'

    B. 'Route is not activated'

    C. 'Next activity is about to start'

    D. 'Estimated time of arrival has changed'

    E. 'Service request is created'

    F. 'Activity is not started after the ETA'

  • Question 47:

    Which two statements are true regarding filter functionality within OFSC?

    A. Filters can be created where only certain User Types can see and interact with them.

    B. Filters can be used in conjunction with activities, resources, and inventory.

    C. If an activity filterhas two conditions, then an activity must meet at least one of the conditions in order to be filtered.

    D. After a filter has been created and saved, you cannot change the entity to which it is associated.

  • Question 48:

    Which three options are valid 'Units of measure' in a Resource Type's[ 'LoadThreshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?

    A. Overtime cost

    B. Number of activities

    C. Travel time cost

    D. Working hours cost

    E. Hours

    F. Time percent

  • Question 49:

    Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

    A. quota for extended activities being consumed from a single, shorter time slot

    B. managing quota and capacity for service windows

    C. average quota and capacity calculation for time slots

    D. overlapping time slots stranding quota

  • Question 50:

    Your customer has technicians in the field and at times they need to move an activity to another technician using Collaboration.

    How do you enable this functionality for your customer?

    A. Enable the 'Allow activity move via chat" for the"Technician" User Type.

    B. Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.

    C. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.

    D. Enable the "Allow inventory move via chat" for the "Technician" User Type.

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