A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor.
Which two options are true regarding how this requirement is supported?
A. Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".
B. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).
C. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).
D. The configuration related to email notification must be performed in the Message Scenarios.
Your customer has a group of technicians who are working in the following rotating shifts:
Two consecutive weeks: Monday through Friday from 8 AM to 5 PM Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?
A. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
B. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
C. Create one shift with two "working time" calendars and include a repeating activity for lunch.
D. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
E. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.
You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity
An installation activity with no SLA is assigned to a resource for tomorrow. Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?
A. A jeopardy warning will be displayed on Time/List/Map Views only.
B. A jeopardy warning will be displayed if this activity has not finished between 06:00 and 09:00 tomorrow.
C. A jeopardy warning will bedisplayed on the Resource Tree only
D. A jeopardy warning will be displayed if this activity has not started and finished between 06:00 and
09:00 tomorrow.
E. A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow.
F. A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j
B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
A customer wants to change the information that displays in theCollaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?
A. the 'Identify activity by' context
B. the 'Activities' context
C. the 'Activity hint' context
D. the 'Activity details in chat' context
Which two default attributes serve as stand-alone keys for work zones?
A. Service Code
B. Completion Code
C. Fault code
D. Zip code
E. Travel area
F. City
A client requires that an updatedcustomer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?
A. Set the signature and site photograph properties to have 'blank' default values when the conditionof 'astatus = reopen' is met.
B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.
A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?
A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
B. Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
C. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
D. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?
A. Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.
B. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.
C. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.
D. Verify that access to Mobility is enabled within the Dispatcher User Type.
A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. Thesame 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
B. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for 'skill A'.
D. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
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