Oracle 1Z0-1003-22 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003-22 Online Questions & Answers

• Question 31:

  Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

  A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j
  B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
  C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
  D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
  A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

• Question 32:

  What is the significance of the order of the activity filters within the Filters sections of the routing plan?

  A. The higher in the list, the higher the priority routing considersactivities matching that filter's criteria.
  B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.
  C. Thelower in the list, the higher the priority routing considers activities matching that filter's criteria.
  D. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied whenassigning the activity. Routing uses the fust matching filter and ignores the rest.
  A. The higher in the list, the higher the priority routing considersactivities matching that filter's criteria.

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  https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FARCU/Routing- 4.htm

• Question 33:

  Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.

  What two configurations are required to be in place to support this requirement?

  A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
  B. Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.
  C. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.
  D. The resource type setting "Working time includes travel to first activity" must be selected.
  A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
  D. The resource type setting "Working time includes travel to first activity" must be selected.

• Question 34:

  When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

  

  A. Option A
  B. Option B
  C. Option C
  D. Option D
  E. Option E
  D. Option D

• Question 35:

  A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day'sdaily extract file.

  The supervisor must have those actions included in the previous day's daily extract.

  What must be configured to enable those actions to be included in the previous day's daily extract?

  A. Set the BICS Settings on the Daily Extract screen to reflect the previous day.
  B. Add the "Shift" property to the resource daily extract configuration.
  C. Set the Overnight work value to 4 hours past midnight on the Business Rules screen.
  D. Add the "Activity by Statuses" report to the Schedule Report menu item.
  A. Set the BICS Settings on the Daily Extract screen to reflect the previous day.

• Question 36:

  Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?

  A. broadcast messages to users based on their assigned Collaboration group(s)
  B. broadcast messages to users based on their proximity to a location on the map
  C. broadcast messages to users based on their compliance with Smart Location settings
  D. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
  E. broadcast messages to users based on their assigned Help Desk(s)
  F. broadcast messages to users based on their assigned User Type
  C. broadcast messages to users based on their compliance with Smart Location settings
  D. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
  F. broadcast messages to users based on their assigned User Type

• Question 37:

  A customer has technicians with varying degrees of training to perform installation work.

  Their current corresponding skill levels are:

  Expert level value = 100

  Fully Qualified level value = 50

  Novice level value = 25

  For activities that require expert technicians, there is already an "Installation" work skill in place to identify those high visibility activities and enforce that assignment rule.

  However, another segment of mid-tier installation activities must be assigned to technicians that are at least novices, but even better if they are considered fully qualified.

  Which configuration satisfies the requirement of assigning thosemid-tier installation activities?

  A. Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50
  B. Modify the existing Installation work skill's conditions, setting the Required level to 25, thePreferable level to 50 and creating an additional condition to identify high visibility activities
  C. Modify the existing Installation work skill's conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities
  D. Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.
  B. Modify the existing Installation work skill's conditions, setting the Required level to 25, thePreferable level to 50 and creating an additional condition to identify high visibility activities

• Question 38:

  Your customer wants to integrate OFSC with Oracle Knowledge Advanced Cloud.

  What are the two main steps that must be taken as part of the integration process to allow Oracle Knowledge Advanced Cloud content to beaccessed from the OFSC application?

  A. The administrator or web developer must configure the Service Portal to display the Oracle Knowledge Advanced features.
  B. The administrator must configure the Oracle Knowledge access settings in OFSC.
  C. The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle Knowledge Advanced features in the OFSC user interface.
  D. Field personnel must be assigned Service Cloud accessvia the Service Portal interface.
  E. The administrator or web developer must configure an OIC platform instance to bridge the Oracle Service Cloud and OFSC instances.
  B. The administrator must configure the Oracle Knowledge access settings in OFSC.
  C. The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle Knowledge Advanced features in the OFSC user interface.

• Question 39:

  Your customer wants to configure an inner step message ("B") to send an email if a previous messa ("A") has Failed.

  Which statement explains how this can be supported?

  A. In the Message Scenario screen's Blocking Conditions tab ofmessage B, add a condition that blocks the message when the message A's status is NOT IN failed.
  B. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
  C. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".
  D. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
  A. In the Message Scenario screen's Blocking Conditions tab ofmessage B, add a condition that blocks the message when the message A's status is NOT IN failed.

• Question 40:

  You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID.

  However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:

  

  What is a valid reason why the "items" parameter is empty?

  A. The Core API "Business Events" parameter is set to "hidden" within the Application beingused for API authentication.
  B. There are no new subscription events as of the specified page identifier.
  C. The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.
  D. No relevant eventswere specified within the body of the request
  C. The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.