Exam Details

  • Exam Code
    :1Z0-1003-22
  • Exam Name
    :Oracle Field Service 2022 Implementation Professional
  • Certification
    :Oracle Field Service Cloud Service
  • Vendor
    :Oracle
  • Total Questions
    :132 Q&As
  • Last Updated
    :May 13, 2024

Oracle Oracle Field Service Cloud Service 1Z0-1003-22 Questions & Answers

  • Question 11:

    A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.

    You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.

    How do you configure this via theActivity Types screen?

    A. Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.

    B. Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.

    C. For every Activity Type you need to modify, click the 'Modify' action and select the 'All- Day' Time Slot for them.

    D. Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.

  • Question 12:

    Which option correctly describes the Time Limit setting within a routing plan?

    A. A routing plan will be stopped once its runtime duration reaches the Time Limit.

    B. A recurrent routing plan will no longer run ifthe current time has exceeded the Time Limit configured for the plan.

    C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.

    D. The Time Limit setting controls whether overtime is allowed for therouting plan.

  • Question 13:

    You are creating a new String property for field technicians to capture a customer's email address and want to be sure that any entries are in a valid format.

    Which stepis required to force a valid email address?

    A. Add a property hint that explains the proper format.

    B. Choose "Email" from the GUI drop-down list.

    C. Enter an appropriate regular expression to validate entries.

    D. Enter the appropriate XSLtransformation code to force valid entries.

  • Question 14:

    Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.

    You need to create an action link that can be usedby the technician to initiate this notification. This message will use the launch condition "Service request is created".

    What base action must you specify?

    A. 'send_request'

    B. 'change_activity'

    C. 'create_request'

    D. 'create_activity'

  • Question 15:

    When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?

    A. Select the 'Dynamic' option when specifying the filter conditions.

    B. Select the 'Is not empty' option when specifying the filter conditions.

    C. Select the'Contains' operator option when specifying the filter conditions.

    D. Select the 'In' operator option when specifying the filter conditions.

  • Question 16:

    An activity with an "Installation" work skill exists in a bucket and is ready to be routed.

    The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.

    How does routing handle the assignment of this activity?

    A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.

    B. Routing allows the activity to be assigned to that resource.

    C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

    D. Routing failswith a "no resource with required work skills" error.

  • Question 17:

    While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.

    Which configuration supports the requirementto hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?

    A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.

    B. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

    C. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

    D. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

  • Question 18:

    A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.

    Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.

    Which option would enable them to account for their time performing these tasks?

    A. selecting "Prework" from within the activity In OFSC Mobility

    B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

    C. creating a "start-after" link template between the preliminary work and the scheduled work

    D. creating a "start-before" link template between the preliminary work and the scheduled work

  • Question 19:

    An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.

    Which additional capability becomes available as a result of this routing feature being enabled?

    A. the ability to set travel optimization goals either based on time or distance

    B. the ability to set travel optimization goals either based on cost or resource utilization

    C. the ability to set travel optimization goals based on current traffic data

    D. the abilityto set travel optimization goals based on predicted traffic data

  • Question 20:

    Which two statements are correct regarding String and Integer property types?

    A. Both property types can contain alphanumeric characters and punctuation.

    B. Both property types can containGeolocation elements.

    C. Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses.

    D. Both property types can include regular expressions.

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