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Oracle Field Service 2022 Implementation Professional

Exam Details

  • Exam Code
    :1Z0-1003-22
  • Exam Name
    :Oracle Field Service 2022 Implementation Professional
  • Certification
    :Oracle Field Service Cloud Service
  • Vendor
    :Oracle
  • Total Questions
    :132 Q&As
  • Last Updated
    :May 13, 2024

Oracle Oracle Field Service Cloud Service 1Z0-1003-22 Questions & Answers

  • Question 21:

    Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?

    A. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.

    B. Create a resource filter that has an "Activated contains Activated" condition.

    C. Create a "Not activated on time" action linkon the resource's Activate Queue.

    D. Create a "Route is not activated" launch condition in Message Scenarios.

    E. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.

  • Question 22:

    You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.

    To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which

    A.

    B.

    C.

    D.

  • Question 23:

    Which three statements are trueregarding resource calendar options?

    A. Shifts can be used within a variety of work schedules.

    B. Nonworking time is used to identify known absences such as vacations or holidays.

    C. Nonworking reasons are set by default and cannot be modified.

    D. Holidays for calendars are defined using the configuration option of Holidays.

    E. Work Schedules can contain combinations of shifts and nonworking times.

    F. Working time can contain multiple work schedules.

  • Question 24:

    Where are permissions enabled for users to access Collaboration?

    A. the Business Rules configuration screen

    B. the Resource Information configuration screen

    C. the User Type configuration screen

    D. the Resource Type configuration screen

  • Question 25:

    When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override).

    Which statement is accurate regarding how those types of work zone assignments interact?

    A. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work in that zone, regardless of any other 'regular' assigned work zones.

    B. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work within that zone, regardless of any other 'temporary' assigned work zones.

    C. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'regular' assigned work zones.

    D. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'temporary' assigned work zones.

  • Question 26:

    A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.

    Which step is required to enable this functionality?

    A. On the Business Rules screen, enable 'Allow closing of booking on work zone level'.

    B. If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.

    C. On the Quota Configuration screen for each Capacity Area, enable the 'Allowclosing of booking on work zone level' feature.

    D. On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.

  • Question 27:

    Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.

    Which step must you take to solve this issue?

    A. Go to Configuration > Business Rules and modify the Capacity intervals.

    B. Go to Configuration and add a new Capacity Category.

    C. Go to Configuration > Capacity Categories and add or edit time slots.

    D. Go to Configuration > Display and modify the "Quota Settings".

  • Question 28:

    A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

    They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.

    Which work zone configuration option meets these requirements?

    A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

    B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

    C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

    D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

    E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

  • Question 29:

    Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.

    Which two options fulfill that customer requirement?

    A. Assign all work zones at the parent level in the Resource Tree.

    B. Create a single work zone with no work zone keys and assign it to all resources

    C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.

    D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.

    E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.

  • Question 30:

    When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

    A. Option A

    B. Option B

    C. Option C

    D. Option D

    E. Option E

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