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Exit VCEDump EX0-001 ITIL Foundation (syllabus 2011)

Q64 Single choice

Which of the following is the BEST description of a Business Case?

A
A decision support and planning tool that projects the likely consequences of a business action
B
A portable device designed for the secure storage and transportation of important documents
C
A complaint by the business about a missed service level.
D
The terms and conditions in an IT outsource contract.

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