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Exit VCEDump EX0-001 ITIL Foundation (syllabus 2011)

Q41 Single choice

Which of the following is NOT an objective of the Operations Management function?

A
Swift application of skills to diagnose any IT Operations failures that occur
B
Regular scrutiny and improvements to achieve improved service at reduced costs
C
First line Incident investigation and diagnosis logged by users
D
Maintenance of status quo to achieve stability of day to day processes and activities

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