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Exit VCEDump EX0-001 ITIL Foundation (syllabus 2011)

Q57 Single choice

Which is the BEST definition of a Configuration Item (CI)?

A
An item of hardware or software registered in the asset database
B
A collection of information used to describe a hardware or software item
C
An asset, service component or other item that is, or will be, under the control of Configuration Management
D
Information recorded by the Service Desk when an Incident is reported

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EX0-001 Web TestEngine demo